Pellerin Laundry Machinery

At this time, I have been contacted directly by Pellerin Laundry Machinery regarding complaint ID 10110408, however my complaint has NOT been resolved because: They have yet to resolve the issue and I still have the broken dryer that they have yet to replaceWith the kind of money that I have spent with this company, this is unacceptable Sincerely, [redacted]

At this time, I have been contacted directly by Pellerin Laundry Machinery regarding complaint ID 10110408, however my complaint has NOT been resolved because:
 They have yet to resolve the issue and I still have the broken dryer that they have yet to replace. With the kind of money...

that I have spent with this company, this is unacceptable 
Sincerely,
[redacted]

Review: July 08, 2011 I purchases a dryer from the above mentioned company for my business Country Cleaners. Since the date of purchase I have had ro have several repairs done to the dryer and many issues with the dryer. Theses issues have cause me to spend out extensive amounts of money and sometimes resulted in my company loosing customer (s)as a xresult of the damage from the dryer. I have made several atempts and contacted the company about either completly replacing the dryer, or allowing me swap the dryer ouut for a new one and I would be willing to pay the diffrence. The comapny has refused to do this but instead continues to patch up and replace parts on the dryer.Desired Settlement: I would like for the company to allow me to return the dryer and be swapped out for a new dryer immediately

Consumer

Response:

At this time, I have been contacted directly by Pellerin Laundry Machinery regarding complaint ID 10110408, however my complaint has NOT been resolved because:

They have yet to resolve the issue and I still have the broken dryer that they have yet to replace. With the kind of money that I have spent with this company, this is unacceptable

Sincerely,