Pemiscot-Dunklin Elect Coop

Initial Business Response / [redacted] (1000, 6, 2015/07/15) */ She called in on the 1st of June and requested it to be disconnected on the 5thThat's what we didWhen she called in, she had a bill of $that had not been paidI tried to explain to her; bills are billed a month in behindShe is disputing the dateShe requested it to be done on the 5th and that's the day we did itOnce we took the old bill and the energy she used at that point we deducted that from her deposit which was $and it left her with a refund of $She is disputing thatShe says she called in MayWe have no record of thatWhen someone calls in we print the work on that date

Initial Business Response /* (1000, 6, 2015/07/15) */
She called in on the 1st of June and requested it to be disconnected on the 5th. That's what we did. When she called in, she had a bill of $147.09 that had not been paid. I tried to explain to her; bills are billed a month in behind. She is...

disputing the date. She requested it to be done on the 5th and that's the day we did it. Once we took the old bill and the energy she used at that point we deducted that from her deposit which was $300 and it left her with a refund of $34. She is disputing that. She says she called in May. We have no record of that. When someone calls in we print the work on that date.