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Pendry Home Improvements, Inc.

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Review: I thought I was hiring a professional roofing crew with 25yrs exp but instead I got a crew of hispanics that could barely speak english..so anyways I was told up front that they were awesome roofers and they would repair or replace any weak boards or problems they would find and do quality work..and neil guaranteed me that any problem would be corrected..I had neil come out 2x and showed him the problems and he insured me they would be taken care of but nothing was done about it..even his crew made comments on how some boards were very weak..these weak spots were #1 on my list with the roof..neil said up to 3 boards free with est..none were replaced and the vents they took out they are the other weak spots they made on my roof..they didnt try to make sturdy..he said 150lbs is what a roof should hold..lol..they are few places where my shingles are curled up and not even draining water into my gutters..there were several damaged shingles and many tracks on shingles that also were not replaced..My wife and I picked up maybe a half pound of nails n staples or more in the driveway..not counting nails we picked up in the yard..and they tell me that all this is my problem to repair..this has been a very unpleasant experience and very unprofessional..Desired Settlement: Do repairs that were promised and guaranteed and a price adjustment for the trouble, agervation, disapointment, and the time ive lost from my job because of this unprofessionalism.........

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Response:

From: [redacted]] Sent: Tuesday, June 30, 2015 9:35 AMTo: Kelly MaceSubject: Complaint ID:[redacted] (15501423)Response to Review:Dear [redacted],First and foremost we at Pendry Home Improvements greatly appreciate your business.We are aware of the issues and concerns regarding your roof install.We have made changes within the business.Glad we have agreed on a settlement.Pendry Home Improvements Inc

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Description: Construction & Remodeling Services, Windows - Installation & Service, Contractor - Metal Roofing, Gutters & Downspouts, Roofing Contractors, Siding Contractors

Address: 4685 Reidsville Rd, Winston Salem, North Carolina, United States, 27101

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