Initial Business Response / [redacted] (1000, 14, 2015/07/24) */ Initial Consumer Rebuttal / [redacted] (3000, 16, 2015/07/31) */ (The consumer indicated he/she DID NOT accept the response from the business.) I never complained about anything but the two doors and the plumbingThe back door is a metal door so it was not rottingI asked ***, the owner, if I needed a new door and he said he could use the existing doorThe weather strip is all coming of that particular doorThey used cheap stick on foam strip about a 1/inch wide, It is in a wadded up messI have picture also of the outside frame that particle board was used, so that statement was also not trueSame with the front storm doorAlso the plumbing was not tampered withMy kitchen mat was wet and I looked under the sink and the PVC pipe was all apartMy brother-in-law stopped by after they put it back together with plumbers putty and told me that that was not fixed properlyAs far as my health and medication that is really none of your concern ad I do not believe you have the right to comment on this publiclyYou would be in a bad mood to if you were dealing with this and not able to shut your back door and secure your house for weeksI also had multiple no-call no shows.I would like things completed to resolve this #The storm door to lock, it latches but you can pull the handle to open it#Finish trimming the inside of the back door and proper weatherstrip #Have a plumber from a 3rd party look at the plumbing under the sink and assure me that plumbers putty is the proper fix for this situationI would also ask you to cease your comments about my health problems, personal life and your opinions of my moods or medication as you do not have the authority or the knowledge to comment publicly and defame my characterI will overlook all the other things that I feel were not up to par and will be satisfied if these three things are completed
Initial Business Response / [redacted] (1000, 14, 2015/07/24) */ Initial Consumer Rebuttal / [redacted] (3000, 16, 2015/07/31) */ (The consumer indicated he/she DID NOT accept the response from the business.) I never complained about anything but the two doors and the plumbingThe back door is a metal door so it was not rottingI asked ***, the owner, if I needed a new door and he said he could use the existing doorThe weather strip is all coming of that particular doorThey used cheap stick on foam strip about a 1/inch wide, It is in a wadded up messI have picture also of the outside frame that particle board was used, so that statement was also not trueSame with the front storm doorAlso the plumbing was not tampered withMy kitchen mat was wet and I looked under the sink and the PVC pipe was all apartMy brother-in-law stopped by after they put it back together with plumbers putty and told me that that was not fixed properlyAs far as my health and medication that is really none of your concern ad I do not believe you have the right to comment on this publiclyYou would be in a bad mood to if you were dealing with this and not able to shut your back door and secure your house for weeksI also had multiple no-call no shows.I would like things completed to resolve this #The storm door to lock, it latches but you can pull the handle to open it#Finish trimming the inside of the back door and proper weatherstrip #Have a plumber from a 3rd party look at the plumbing under the sink and assure me that plumbers putty is the proper fix for this situationI would also ask you to cease your comments about my health problems, personal life and your opinions of my moods or medication as you do not have the authority or the knowledge to comment publicly and defame my characterI will overlook all the other things that I feel were not up to par and will be satisfied if these three things are completed