Pennridge Delivery

Initial Business Response / [redacted] (1000, 8, 2016/03/19) */ Our apologies for the delay in this matterWe will be reaching out to you in the next few days to inquire about the claimThe purpose will be to gather additional information of the events that took place and to move on to the next step of the processYour patience is appreciated and again, our apologies for any inconvenience this may have caused Initial Consumer Rebuttal / [redacted] (3000, 10, 2016/03/22) */ (The consumer indicated he/she DID NOT accept the response from the business.) Until a licensed contractor is dispatched to my home to certify the damage and repair it (or even certify that the damage is insignificant without future concern), this issue stands openI received a call today (3/22/16) and was told they are working on this matter and will get back to me I have documented numerous calls in the past where no actual folloccurredI will await the final resolution to this issue before I consider an acceptance to any response

Initial Business Response /* (1000, 8, 2016/03/19) */
Our apologies for the delay in this matter. We will be reaching out to you in the next few days to inquire about the claim. The purpose will be to gather additional information of the events that took place and to move on to the next step of...

the process. Your patience is appreciated and again, our apologies for any inconvenience this may have caused.
Initial Consumer Rebuttal /* (3000, 10, 2016/03/22) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Until a licensed contractor is dispatched to my home to certify the damage and repair it (or even certify that the damage is insignificant without future concern), this issue stands open. I received a call today (3/22/16) and was told they are working on this matter and will get back to me.
I have documented numerous calls in the past where no actual follow-up occurred. I will await the final resolution to this issue before I consider an acceptance to any response.