I bought a house and took over the security system (Duncan Securities) This year I found a better option for home security and called to cancel my service with them They told me to send an e-mail for the cancellation I did, and asked for a response in the e-mail After a few days of no response, I called to find out the status of my cancellation and a pro-rated refund for the year that I had pre-paid I was told that it was being processed Three days later I finally got a call and was told that according to my contract, I was supposed to stay with them for another two years So they said that they would not issue a refund for the remaining year, and that luckily for me, they would not be pursuing the second year's money I wholeheartedly would not recommend them All they care about is sucking as much money from you as they can
I bought a house and took over the security system (Duncan Securities) This year I found a better option for home security and called to cancel my service with them They told me to send an e-mail for the cancellation I did, and asked for a response in the e-mail After a few days of no response, I called to find out the status of my cancellation and a pro-rated refund for the year that I had pre-paid I was told that it was being processed Three days later I finally got a call and was told that according to my contract, I was supposed to stay with them for another two years So they said that they would not issue a refund for the remaining year, and that luckily for me, they would not be pursuing the second year's money I wholeheartedly would not recommend them All they care about is sucking as much money from you as they can