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PENNYPRO Reviews (5)

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my dispute Please enter your reason(s) for rejecting the business response below Regards, [redacted] ***

Thank you for the follow up emailWe stand by our earlier explanation as it is 100% trueWe do not practice and "bait and switch" operations as [redacted] claimsWe are sad to hear that he has resorted to name calling and hope he utilizes his service until the current term expiresHe currently has a combo purchase to both Top Stock Picks and PennyPro where he has 100% access to both sitesHe knowingly purchased this whether he claims to remember or notHe signed his initials to our terms and conditions prior to purchase, acknowledging that he fully understands and accepts themAll in all, I believe [redacted] is confused as he is getting the service he purchasedWe simply corrected an error, as is our right, and then compensated him for it with free timeWe have taken every step to assist [redacted] in this effort, but he appears to not be interested in a practical solutionThis saddens us as we strive to take care of our clients the best way possibleSincerely, [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my dispute.
Please enter your reason(s) for rejecting the business response below.
Regards,
[redacted]
They are trying to confuse all of us. I ahve no complaint with the servise of Top Stock Picks. The $149.00 fee I ordered.The problem is with the $249.00 charge they automatically took from me. The form I initialed had the automatic renewal in the smallest print possible. That is what I am referring to as bait and switch. I signed up for ten (10 days for $1.00.) Did not elect to sign up for the next three months for $249.00. Please have them credit my card for $249.00. I should not have been automatically renewed. Small print aside.

Thank you for the follow up email. We stand by our earlier explanation as it is 100% true. We do not practice and "bait and switch" operations as [redacted] claims. We are sad to hear that he has resorted to name calling and hope he utilizes his service until the current term expires. He currently has a combo purchase to both Top Stock Picks and PennyPro where he has 100% access to both sites. He knowingly purchased this whether he claims to remember or not. He signed his initials to our terms and conditions prior to purchase, acknowledging that he fully understands and accepts them. All in all, I believe [redacted] is confused as he is getting the service he purchased. We simply corrected an error, as is our right, and then compensated him for it with free time. We have taken every step to assist [redacted] in this effort, but he appears to not be interested in a practical solution. This saddens us as we strive to take care of our clients the best way possible. Sincerely, [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my dispute.
Please enter your reason(s) for rejecting the business response below.
Regards,
[redacted]

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Address: 835 E Lamar Blvd # 238, Arlington, Texas, United States, 76011-3504

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