Pennysaver

I certainly apologize to Mr*** if he is continuing to receive the PennySaver. We take requests to be removed from our mailing list seriously. It does take a few weeks for requests to be processed. According to our records, his address was removed from our mailing list
on 1/14/15. I will reach out to Mr*** to see if he continues to receive them and resolve the situation. Thank you! *** ***Manager of Customer Support

Yes, I did confirm his address had been removed. Our records indicate it was removed on 2/28/14. Feel free to communicate that to Mr***

*** ***, This e-mail is in response to the letter from your office dated 1/23/in regard to complaint ID# *** from *** ***. Your letter indicates said complaint was filed on 2/14/yet your letter is dated nearly year later. I can only assume this letter
was sent due to some sort of error on the Revdex.com’s part. We respectfully request the complaint be deleted from the record. In any event, I will follow through with our Circulation department to confirm the complainant’s address was, indeed, removed from our mailing list. Again, we respectfully request this complaint be deleted for the reason stated above. Thank you. *** ***