PeopleFinder.com

Revdex.comATTN: [redacted] PO Box 1000DuPont, WA Dear Ms [redacted] , We are more than willing to help with Ms [redacted] 's People Finder account; however, we are unable tolocate an account in our system using the information provided to usWe can locate her account usingan alternate email address or the order number found on the purchase receiptOnce we receive therequested information we will be able to investigate this matter further Since we do not bill through People Finder, it is possible that Ms [redacted] may have been billed byPeopleFinders.com (with an "S" at the end)If this is the case, I would suggest contactingPeopleFinders.com directly for further assistance We appreciate your cooperation in resolving this matter and apologize for any inconvenience Regards,Stefan S [redacted] Customer Relations Supervisor

We were unable to find the listing you are referring to with the information providedPlease provide the URL, so we can locate the recorded

Complaint number: [redacted] Consumer name: [redacted] We are in receipt of the consumer complaint filed by Ms [redacted] I have found one account using the email address identified in Ms [redacted] ’s complaintThis account signed up for a three-day trial in March and a courtesy refund was provided at that timeNo additional activity has occurred using this email address If she can either provide me with the email address that she used when purchasing her May report or the first six and last four digits of the credit/debit card and billing zip code she used to purchase her report, I should be able to identify her most recent transaction in our billing systems Sincerely, Tara M [redacted] SrIP & Marketing Compliance Manager www.intelius.com

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted]

Complaint #Consumer: John [redacted] We are in receipt of the consumer complaint filed by MrB [redacted] Intelius is an online public information website which collects and compiles public records and publicly available information via local, state, federal and other agenciesFor additional information regarding how we collect and share an individual’s information we recommend viewing our Privacy Policy located at http://www.peopleconnect.us/privacy On February 24, Per MrB [redacted] submitted an online opt-out request formThis request was completed on or before February 28, and his information was removed from the Intelius database, as well as our affiliated websites, including PeopleFinder.com It is important to remember that the procedure to opt out is temporaryIntelius is constantly updating its database with new public recordsAt some point in the future, an individual may need to resubmit a request to opt out for any new records that may have been added to its database since their last opt out requestWhile we are unable to anticipate how, when, or if information will reappear on our sites, we will be more than happy to remove an individual’s information upon request Additionally, managing personal information through the Intelius opt-out service is just one step in eliminating its availabilityThere are many other sites that may provide similar information found on our sitePublic records sites, search engines, social networking sites and other online companies provide different levels of information about individuals This information should successfully resolve MrB [redacted] ’s complaint Should your office or MrB [redacted] have any questions or need additional information, please feel free to contact me at [email protected] Sincerely, Tara M [redacted] SrIP & Marketing Compliance Manager www.intelius.com

Complaint number: [redacted] Consumer name: [redacted] We are in receipt of the consumer complaint filed by Ms***I am unable to locate an account matching the information Ms [redacted] supplied in her complaint If she can provide me with the following information, I will research this matter further on her behalf: - An email address that may have been used to create the account - The first six and the last four digits of the credit/debit card and billing zip code - The order number provided on her purchase order She can either respond directly through the Revdex.com complaint resolution process or she can email me directly at [redacted] I look forward to receiving the additional information from Ms*** Sincerely, Tara M [redacted] SrIP & Marketing Compliance Manager www.intelius.com

Complaint # [redacted] Consumer: [redacted] We are in receipt of the consumer complaint filed by Ms [redacted] Intelius is an online public information website which collects and compiles public records and publicly available information via local, state, federal and other agenciesFor additional information regarding how we collect and share an individual’s information we recommend viewing our Privacy Policy located at http://www.peopleconnect.us/privacy As Ms [redacted] experienced, PeopleFinder.com is currently experiencing a technical difficulty with our online opt-out processHowever, per Ms [redacted] ’s request, we have manually removed her information from the Intelius database, as well as our affiliated websites, including the PeopleFinder.com website It is important to remember that the procedure to opt out is temporaryIntelius is constantly updating its database with new public recordsIt is possible that an individual may need to resubmit a request to opt out for any new records that may have been added to its database since their last opt out requestWhile we are unable to anticipate how, when, or even if information will reappear on our sites, we will be more than happy to remove an individual’s information upon request This information should successfully resolve Ms [redacted] ’s complaintShould your office or Ms [redacted] have any questions or need additional information, please feel free to contact me at [email protected] Sincerely, Tara M [redacted] SrIP & Marketing Compliance Manager www.intelius.com

Subject: Re: You have a New Message from Revdex.com Serving Alaska, Oregon & Western Washington Complaint # [redacted] Greetings Revdex.com, I contacted the PeopleFinder.com and they agreed to refund months of the service I'm not satisfied with this agreement because Peoplefinder.com did not have permission to withdraw funds from my account in the first place The account name is under [redacted] *** I'm requesting Peoplefinder.com refund in full Thank you for your assistance in this matter [redacted]

Complaint # [redacted] Consumer: [redacted] We are in receipt of the consumer complaint filed by Mr [redacted] The opt out experience described by Mr[redacted] in his complaint is not the intended way the website is meant to workAlthough I have been unable to reproduce the results experienced by Mr [redacted] , I have notified the appropriate internal department of his comments for further testing In the meantime, I have removed Mr [redacted] ’s information from the Intelius database, as well as our affiliated websitesHowever, it is important to remember that the procedure to opt out is temporaryIntelius is constantly updating its database with new public recordsIt is possible that an individual may need to resubmit a request to opt out for any new records that may have been added to its database since their last opt out requestWhile we are unable to anticipate how, when, or even if information will reappear on our sites, we will be more than happy to remove an individual’s information upon request Managing personal information through the Intelius opt-out service is just one step in eliminating its availabilityThere are many other sites that may provide similar information found on our sitePublic records sites, search engines, social networking sites and other online companies provide different levels of information about individuals This information should successfully resolve Mr [redacted] ’s complaintShould your office or Mr [redacted] have any questions or need additional information, please feel free to contact me at [email protected] Sincerely, Tara M [redacted] SrIP & Marketing Compliance Manager www.intelius.com

Dear Ms [redacted] ,We are more than willing to help with Ms [redacted] 's People Finder account; however, we are unable tolocate a current account in our system using the information provided to usWe can locate her accountusing an alternative email address or the order number found on the purchase receiptOnce we receivethe requested information we will be able to investigate this matter further Since we do not bill through People Finder, it is possible that Ms [redacted] may have been billed byPeopleFinders.com (with an "S" at the end)If this is the case, I would suggest contactingPeopleFinders.com directly for further assistance We appreciate your cooperation in resolving this matter and apologize for any inconvenience Regards,Stefan S [redacted] Customer Relations Supervisor

RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me. Sincerely, [redacted]

RE: *** * *** Complaint ID: *** Dear Ms***, We are more than willing to help with Ms*** PeopleFinder account, however; we are unable to locate a current account in our system using the information provided to usWe can locate her account using an alternate email address or
the order number found on the purchase receiptOnce we receive the requested information we will be able to investigate this matter furtherSince we do not bill through PeopleFinder, it is possible that Ms*** may have been billed by PeopleFinders.com (with an "S" at the end)If this is the case, I would suggest contacting PeopleFinders.com directly for further assistanceWe appreciate your cooperation in resolving this matter and apologize for any inconvenienceRegards,

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

Complaint #*** Consumer: *** *** We are in receipt of the consumer complaint filed by Ms***PeopleFinder.com is an affiliated website of Intelius.comI have notified them of the issues Ms*** experienced when attempting to opt her information out of the
PeopleFinder.com website In the meantime, I have removed her information from the Intelius database, as well as our other affiliated websitesHowever, it is important to note that the procedure to opt out is temporaryIntelius is constantly updating its database with new public recordsIt is possible that an individual may need to resubmit a request to opt out for any new records that may have been added to its database since their last opt out requestWhile we are unable to anticipate how, when, or even if information will reappear on our sites, we will be more than happy to remove an individual’s information upon request. This information should successfully resolve Ms***’s complaint and we thank her for bringing this to our attentionShould your office or Ms*** have any questions or need additional information, please feel free to contact me at [email protected] Sincerely, Tara M*** SrIP & Marketing Compliance Manager www.intelius.com

Dear Ms,We are more than willing to help with Ms***'s People Finder account; however, we are unable tolocate an account in our system using the information provided to usWe can locate her account usingan alternate email address or the order number found on the purchase receiptOnce we
receive therequested information we will be able to investigate this matter further
Since we do not bill through People Finder, it is possible that Ms*** may have been billed byPeopleFinders.com (with an "S" at the end)If this is the case, I would suggest contactingPeopleFinders.com directly for further assistance
We appreciate your cooperation in resolving this matter and apologize for any inconvenience
Regards,Stefan S*Customer Relations Supervisor

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.  I would imagine you would find it helpful if individuals could opt-out permanently however because if information becomes  available it could put people's lives in jeopardy.  
Sincerely,
[redacted]

I am rejecting this response because: They only removed 1 there is still 1 sponsored link here is the link...

[redacted]When I select it takes me to us search for people Data when I tried to opt out it takes me to https://www.intelius.com/optout I have already opt out with these people I have the email to prove it and your continuing to provide this link to my information.twists and turns right back to Peoplefinder.com and your sponsors link. REMOVE MY NAME AND THE CITY I LIVE IN.

We were unable to find the listing you are referring to with the information provided. Please provide the URL, so we can locate the recorded.

Complaint #12703909 Consumer: John [redacted]   We are in receipt of the consumer complaint filed by Mr. B[redacted]. Intelius is an online public information website which collects and compiles public records and publicly available information via local, state, federal and other agencies. For additional information regarding how we collect and share an individual’s information we recommend viewing our Privacy Policy located at http://www.peopleconnect.us/privacy.   On February 24, 2018 Per Mr. B[redacted] submitted an online opt-out request form. This request was completed on or before February 28, 2018 and his information was removed from the Intelius database, as well as our affiliated websites, including PeopleFinder.com.   It is important to remember that the procedure to opt out is temporary. Intelius is constantly updating its database with new public records. At some point in the future, an individual may need to resubmit a request to opt out for any new records that may have been added to its database since their last opt out request. While we are unable to anticipate how, when, or if information will reappear on our sites, we will be more than happy to remove an individual’s information upon request.    Additionally, managing personal information through the Intelius opt-out service is just one step in eliminating its availability. There are many other sites that may provide similar information found on our site. Public records sites, search engines, social networking sites and other online companies provide different levels of information about individuals.   This information should successfully resolve Mr. B[redacted]’s complaint.  Should your office or Mr. B[redacted] have any questions or need additional information, please feel free to contact me at [email protected].   Sincerely,   Tara M[redacted] Sr. IP & Marketing Compliance Manager www.intelius.com

Complaint #[redacted] Consumer: [redacted]   We are in receipt of the consumer complaint filed by Ms. [redacted]. Intelius is an online public information website which collects and compiles public records and publicly available information via local, state, federal and other agencies. For...

additional information regarding how we collect and share an individual’s information we recommend viewing our Privacy Policy located at http://www.peopleconnect.us/privacy.   As Ms. [redacted] experienced, PeopleFinder.com is currently experiencing a technical difficulty with our online opt-out process. However, per Ms. [redacted]’s request, we have manually removed her information from the Intelius database, as well as our affiliated websites, including the PeopleFinder.com website.   It is important to remember that the procedure to opt out is temporary. Intelius is constantly updating its database with new public records. It is possible that an individual may need to resubmit a request to opt out for any new records that may have been added to its database since their last opt out request. While we are unable to anticipate how, when, or even if information will reappear on our sites, we will be more than happy to remove an individual’s information upon request.    This information should successfully resolve Ms. [redacted]’s complaint. Should your office or Ms. [redacted] have any questions or need additional information, please feel free to contact me at [email protected].   Sincerely,   Tara M[redacted] Sr. IP & Marketing Compliance Manager www.intelius.com