I went to them because I wanted to get a new bulb for my TV quickly. I should have done my homework before purchasing anything. They gave me the wrong part. When I called back, they wouldn't give me a refund because parts are sold "as is." They continued to claim it was the correct part, but I know it was the wrong part because I ordered one from the manufacturer, and it works just fine. Brandon TV wanted me to bring my whole TV in, because, they claimed, it couldn't just be the bulb. They were wrong. They did eventually order the correct part, which took several more days to receive. They could have given me a refundm and I wouldn't be here writing this. After all, it was their mistake. Nope. They weren't bending, at all.
I went to them because I wanted to get a new bulb for my TV quickly. I should have done my homework before purchasing anything. They gave me the wrong part. When I called back, they wouldn't give me a refund because parts are sold "as is." They continued to claim it was the correct part, but I know it was the wrong part because I ordered one from the manufacturer, and it works just fine. Brandon TV wanted me to bring my whole TV in, because, they claimed, it couldn't just be the bulb. They were wrong. They did eventually order the correct part, which took several more days to receive. They could have given me a refundm and I wouldn't be here writing this. After all, it was their mistake. Nope. They weren't bending, at all.