Perfect Auto

They misrepresent their vehicles and take your money and hide behind their AS IS contract.

Dishonest Businessman!

I purchased a 2016 Range Rover from Perfect Auto in 11/2021. Immediately the truck experienced issues for which I sought mechanical repairs. I spent over $3000 in repair and tow fees to ultimately find out the truck needed a NEW ENGINE. The cost totaled $25,000 to repair the engine. The car clearly had issues when it was sold to me, however the dealership represented the car to me as in Perfect condition. The dealership insisted that I purchase a warranty, which costs me another $5,000,’however the warranty company didn’t cover the total replacement of the engine. They indicated that it was above their price point and they wanted me to use a rebuilt engine from some shop online and let a random foreign repair shop perform the work. When I declined and took the truck to Land Rover the warranty company only feted to pay a portion o the bill. Subsequently, I reached out the the original dealership for help with the repairs and was given the run around about costs and they indicated it was my choice to go to Land Rover, so in fact it was my problem to pay for it. I’m divided and hurt my the treatment and lack of empathy on the warranty company as well as the dealership.

Basically they sold me a Lemon and they don’t want to be accountable because I signed as “AS IS” contract.

To date, I am out of pocket ($15K cash down payment) and ($3000 in repairs and tows) and I still have an outstanding $9,000 with Land Rover to finish the repairs on the engine.

This car has been in the shop for 5 months and I haven’t driven it over 100 miles since I purchased it. Although I’ve been paying the hefty car note on the vehicle since December. It is still in the shop and the owner of Perfect Auto will not help me with the coats to repair.