I'm sorry I was on vacation last weekIt is my responsibility to refund customersI will be happy to refund Mr [redacted] deposit on the Caravan I need Mr [redacted] to call me or come in with the original credit card he used for the deposit to issue a refund
Unfortunately our Service Manager thought the muffler would be covered under warrantyIf the work was performed here we would have covered the issueWe apologize for any inconvenience to [redacted] We will be reimbursing the $to [redacted] ***Issue #In New Jersey we issue a non resident a temporary non resident tag to our out of state customersIt can not be extended or replacedWe issue the customer an extension letter just in case they are pulled over by the policeThis letter is just to verify that we are processing the motor vehicle workThere is nothing illegal about the letterWe did send [redacted] ** license plates overnight via [redacted] on 10/17/They were sent the same day we received them back from [redacted] It took a little longer to process the motor vehicle work due to needing an up to date insurance cardWithout the proper documentation [redacted] was unable to complete the motor vehicle work
[redacted] paid a total of $for his motor vehicle work He also signed a paper stating that it was an estimate feeIf there was any money due he would have to pay it and if there was an overpayment we would refund it We did give him a breakdown of the fees The fees included the following: Reg fee $210.75, RegUSA fee $116., Temp tag fee $7., & UPS fee $which totals $We also sent him a check for $for a refundRegUSA is the company that handles our out of state paperwork The fee is charged to all out of state deals
[redacted] came in on a Saturday to look at new vehicles with his uncleAfter picking a truck in inventory that he wanted to lease, we ran [redacted] credit After learning that [redacted] credit score was below par he was informed that he would need somebody else with better credit to go on the lease contract with himMr Miguel came back two days later with his grandfather and decided he wanted to lease a car instead of a truck [redacted] and his grandfather reviewed the contract and signed all documentsOnly after the contracts were overnighted to the bank whom approved them, did [redacted] come in complaining about his contract [redacted] was well aware that the only way he was getting approved was with his GrandfatherThe vehicle was registered and insured under [redacted] name and as long as the payments are on time this will report as good pay on [redacted] credit score
I'm sorry I was on vacation last weekIt is my responsibility to refund customersI will be happy to refund Mr [redacted] deposit on the Caravan I need Mr [redacted] to call me or come in with the original credit card he used for the deposit to issue a refund
Unfortunately our Service Manager thought the muffler would be covered under warrantyIf the work was performed here we would have covered the issueWe apologize for any inconvenience to [redacted] We will be reimbursing the $to [redacted] ***Issue #In New Jersey we issue a non resident a temporary non resident tag to our out of state customersIt can not be extended or replacedWe issue the customer an extension letter just in case they are pulled over by the policeThis letter is just to verify that we are processing the motor vehicle workThere is nothing illegal about the letterWe did send [redacted] ** license plates overnight via [redacted] on 10/17/They were sent the same day we received them back from [redacted] It took a little longer to process the motor vehicle work due to needing an up to date insurance cardWithout the proper documentation [redacted] was unable to complete the motor vehicle work
[redacted] paid a total of $for his motor vehicle work He also signed a paper stating that it was an estimate feeIf there was any money due he would have to pay it and if there was an overpayment we would refund it We did give him a breakdown of the fees The fees included the following: Reg fee $210.75, RegUSA fee $116., Temp tag fee $7., & UPS fee $which totals $We also sent him a check for $for a refundRegUSA is the company that handles our out of state paperwork The fee is charged to all out of state deals
[redacted] came in on a Saturday to look at new vehicles with his uncleAfter picking a truck in inventory that he wanted to lease, we ran [redacted] credit After learning that [redacted] credit score was below par he was informed that he would need somebody else with better credit to go on the lease contract with himMr Miguel came back two days later with his grandfather and decided he wanted to lease a car instead of a truck [redacted] and his grandfather reviewed the contract and signed all documentsOnly after the contracts were overnighted to the bank whom approved them, did [redacted] come in complaining about his contract [redacted] was well aware that the only way he was getting approved was with his GrandfatherThe vehicle was registered and insured under [redacted] name and as long as the payments are on time this will report as good pay on [redacted] credit score