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Performance Media Placement

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Performance Media Placement Reviews (2)

Review: This company sold us an advertising package under a Premium Label which supposedly would include exclusivity, unlimited pay per click in Google, google top placement, and charged us an exorbitant amount. They program sets a base fee based on the location/population where we want to target. In theory, they must take a portion of my money and apply to google paid advertising programs. If they can effectively manage the performance of the adds they can reduce the cost of the clicks and save money which will then be used to pay for their services. But what really happens is that they took our money, DID NOT bid on our key words effectively (which didn't generate the performance they promised) and obviously pocked out money.Desired Settlement: I want them to show me a cerdible report that shows much money really went to google and how much money went into fattening their bank accounts. And I want them to refund me for my set up fee of $1800 and at least 50% of one month of their fees.

Review: This service was for a website build. The results were to be delivered within 30 days with search engines to be included & custom made for my business type. At 30 days exactly I was told the website had gone live by [redacted] with no review by myself at all or even notice. I requested the website be taken down immediately as the grammar & content was not at all satisfactory. I also found out that potential sales calls were being intercepted to "track" them. I was told to write a cancellation letter & a full refund would be given. 30 days later I cannot get anyone on the phone at all as I have called or emailed at least 6 times. When I do get someone, there is an excuse every time. The email server is down, the owner had a heart attack, someone had a stroke, the flu, a sales person is a fraud, I didn't get the email. All of the phone lines (5) land lines (2) fax lines, roll into a call center, most of the lines roll into the same voice set up never giving you a real person and are on a continuous cycle does not matter what option you push. Today alone I have called at least 15 times to different numbers or cell phones.I was told by [redacted] on 12/13/13 she would refund the money in full. On 1/23/14 she said only the owner could give a refund & would call me by 6 pm the same day. He did not call. On 1/24/14 she would not answer her phone & I called all other numbers listed with no response. I then called [redacted] he said would get a hold of [redacted] she could refund my money. When challenged that was mis-information he got very defensive & said she would call within the call.Desired Settlement: I am clearly getting the run around by a fraudulent company. I am owed $1,500.00. I have asked for my money back several times. No one will talk to me at all anymore. They did not provide a service of providing a website compliant with my company, They did not provide a service of maintaining said website in any way. I was not given a product that was viable.

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Description: Search Engine Optimization Services, Internet Marketing Services

Address: 150 El Camio Real #220, Tustin, California, United States, 92780


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