in response to [redacted] complaint about warranty info....THE WARRANTY INFO IS CLEARLY ON THE BROCHURE THE SALESMAN GAVE HIM.....WARRANTY INFO may ALSO be found at [redacted] .....I will not ARGUE any more on the keypad issue....instead I have attached a copy of the actual contract wich clearly shows prices for the doors AND prices for the openers and NO PRICE FOR THE KEYPAD!!....ALSO PLEASE NOTICE THAT ON THE BOTTOM OF THE CONTRACT[redacted] SIGNED "Material/Workmanship accepted and or recieved as sasifactory".....THIS IS SIGNED BY CUSTOMERS WHEN THEY HAVE RECIEVED THEIR PRODUCT AND ARE SATISFIED WITH ALL THAT IS LISTED ON THE CONTRACT!!!!.....ALSO WE FOUND OUT THAT THE INSTALLER INSTALLED THE KEYPAD AGAINST COMPANY POLICY AND THAT [redacted] GAVE THE INSTALLER A $TIP.....FOR $IM SURE THE INSTALLER WOULD HAVE DONE [redacted] LAUNDRY IF HE HAD ASKED....THE INSTALLER HAS SINCE BEEN TERMINATED.....FINALLY AS TO THE WHOLE [redacted] COMMENTS....YOU CAN NOT FAKE REVIEWS....WE HAVE POSITIVE REVIEW AFTER POSITVE REVIEW.......IN CLOSING [redacted] CLEARLY STATED ISSUES...1) A WRONG KEY PAD, AND 2) NO WARRANTY INFO.....WE AS A BUSINESS HAVE ADDRESSED BOTH ISSUES....A NEW KEYPAD WAS SENT OUT VIA MAIL..(WHICH [redacted] SATES HE RECIEVED), AND [redacted] HAS THE WARRANTY INFO ON THE BROCHURE THE SALESPERSON LEFT....WE HAVE DONE EVRYTHING AS A BUSINESS TO ACCOMODATE [redacted] ***.....HE HAS NO MORE ISSUES TO RESOLVE....THEREFORE PLEASE CLOSE OUT THIS COMPLAINT THANKS [redacted]
Complaint: [redacted] I am rejecting this response because:Date Sent: 7/10/6:49:AM Complaint: [redacted] I will compromise to refund of $for remotes not received only Sincerely, [redacted] Sincerely, [redacted]
in response to [redacted] complaint about warranty info....THE WARRANTY INFO IS CLEARLY ON THE BROCHURE THE SALESMAN GAVE HIM.....WARRANTY INFO may ALSO be found at [redacted] .....I will not ARGUE any more on the keypad issue....instead I have attached a copy of the actual contract wich clearly shows prices for the doors AND prices for the openers and NO PRICE FOR THE KEYPAD!!....ALSO PLEASE NOTICE THAT ON THE BOTTOM OF THE CONTRACT[redacted] SIGNED "Material/Workmanship accepted and or recieved as sasifactory".....THIS IS SIGNED BY CUSTOMERS WHEN THEY HAVE RECIEVED THEIR PRODUCT AND ARE SATISFIED WITH ALL THAT IS LISTED ON THE CONTRACT!!!!.....ALSO WE FOUND OUT THAT THE INSTALLER INSTALLED THE KEYPAD AGAINST COMPANY POLICY AND THAT [redacted] GAVE THE INSTALLER A $TIP.....FOR $IM SURE THE INSTALLER WOULD HAVE DONE [redacted] LAUNDRY IF HE HAD ASKED....THE INSTALLER HAS SINCE BEEN TERMINATED.....FINALLY AS TO THE WHOLE [redacted] COMMENTS....YOU CAN NOT FAKE REVIEWS....WE HAVE POSITIVE REVIEW AFTER POSITVE REVIEW.......IN CLOSING [redacted] CLEARLY STATED ISSUES...1) A WRONG KEY PAD, AND 2) NO WARRANTY INFO.....WE AS A BUSINESS HAVE ADDRESSED BOTH ISSUES....A NEW KEYPAD WAS SENT OUT VIA MAIL..(WHICH [redacted] SATES HE RECIEVED), AND [redacted] HAS THE WARRANTY INFO ON THE BROCHURE THE SALESPERSON LEFT....WE HAVE DONE EVRYTHING AS A BUSINESS TO ACCOMODATE [redacted] ***.....HE HAS NO MORE ISSUES TO RESOLVE....THEREFORE PLEASE CLOSE OUT THIS COMPLAINT THANKS [redacted]
Complaint: [redacted] I am rejecting this response because:Date Sent: 7/10/6:49:AM Complaint: [redacted] I will compromise to refund of $for remotes not received only Sincerely, [redacted] Sincerely, [redacted]