Performance Telephone Services, Inc.

[A...

default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.  They have stated they will correct , that it was an error and make my balance correct. Zero. They said they will send me an itemized after correction is made should paid in full.
Regards,
D[redacted] O'[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. 
[To assist us in bringing this matter to a close, Please let us know below why you are rejecting the offer made by the business.]
Regards,
C[redacted] The muscular skeletal code is why the $500 copay was applied.  I am not required to pay an additional copay for a CT scan with my insurance.

Dear Sir or Madam:We have reviewed this patient medical office history. The patient was dismissed from the practice...

on 01/31/2013. According to the chart notes, Dr. G[redacted] dismissed her for mistreating staff. The patient refused the dismissal letter and the letter was returned to the office in February 2013 after numerous attempts. The patient has been seen at Minor Care since her dismissal.  In the past, if a patient is dismissed from one office, you are dismissed from all offices.Thank youK[redacted]

We have met with Mr. G[redacted] today to answer his complaints regarding his payments. We have had multiple conversations with Mr. G[redacted] in the past regarding payment for his hospital bill. He has been informed that we cannot accept any  payment lower than $25.00 per month. At this...

point the amount of $1660.00 that he currently owes is his deductible amount and  has not went against his credit report, so there is nothing to remove from his credit report at this time.  He was given options to contact PASI regarding setting up a payment schedule  with them, however, our  hospital policy is clear on what we can accept for payment. Although, he was not happy with the explanation or resolution he was "ok" with it. Me met with C[redacted], Patient Access Director, K[redacted], Risk Manager, and B[redacted], Chief Financial Officer of Mary Black Health System. We did explain the collection processes in detail with him and he was not happy, but agreeable with contacting PASI to set up payments.  We provided a contact phone number for his convenience. Thank you

We tried to make a payment arrangement. They wanted $400 a month and would accept no less. I DO have a qualifying child as well as being a caregiver for a disabled child and did NOT receive an itemized bill as I believe I was way overcharged and they were not willing to work with us. They wanted the bill paid in 2 years. As far as income I make 42,000 a year and have a family to support. I also make $3500 a month GROSS pay and many bills as I showed to support my claim.