Perfumeria Crystal / Tuxedo Rental

Initial Business Response / [redacted] (1000, 8, 2014/11/06) */ Contact Email: [redacted] Hi, my name is***I'm representing PERFUMERIA CRISTAL, I'm not going to make this longThis person said that the tux was dirty from elbows and arms, let me tell you she is a liar, because by the time she went to the store the person who did the order for everybody had canceled the order all ready, so I don't know how or why she said that, if she did not see the tuxyou also should know the companies don't work for free in case of cancellation they charge us dollars a day since the day we got them, and we tell everybody before they give us any money, that's why is called deposit otherwise we don't make any orders, plus this is the first order somebody cancel in years that we been open, that's got to say something!Now we don't know if the company is going to send new or used tux because it is "RENTED"in this case out of tux were new, but I don't think it matters now because they only saw and it wasn't the complaint personSo I'm sorry but it's not our fault, because we had everything on time and as we said it will be!!! Tank you

Initial Business Response /* (1000, 8, 2014/11/06) */
Contact Email: [redacted]
Hi, my name is[redacted]. I'm representing PERFUMERIA CRISTAL, I'm not going to make this long. This person said that the tux was dirty from elbows and arms, let me tell you she is a liar, because by the...

time she went to the store the person who did the order for everybody had canceled the order all ready, so I don't know how or why she said that, if she did not see the tux. you also should know the companies don't work for free in case of cancellation they charge us 10 dollars a day since the day we got them, and we tell everybody before they give us any money, that's why is called deposit otherwise we don't make any orders, plus this is the first order somebody cancel in 5 years that we been open, that's got to say something!. Now we don't know if the company is going to send new or used tux because it is "RENTED". in this case 6 out of 9 tux were new, but I don't think it matters now because they only saw 2 and it wasn't the complaint person. So I'm sorry but it's not our fault, because we had everything on time and as we said it will be!!! Tank you.

Initial Business Response /* (1000, 8, 2014/11/06) */
Contact Email: [redacted]
Hi, my name is[redacted]. I'm representing PERFUMERIA CRISTAL, I'm not going to make this long. This person said that the tux was dirty from elbows and arms, let me tell you she is a liar, because by the time...

she went to the store the person who did the order for everybody had canceled the order all ready, so I don't know how or why she said that, if she did not see the tux. you also should know the companies don't work for free in case of cancellation they charge us 10 dollars a day since the day we got them, and we tell everybody before they give us any money, that's why is called deposit otherwise we don't make any orders, plus this is the first order somebody cancel in 5 years that we been open, that's got to say something!. Now we don't know if the company is going to send new or used tux because it is "RENTED". in this case 6 out of 9 tux were new, but I don't think it matters now because they only saw 2 and it wasn't the complaint person. So I'm sorry but it's not our fault, because we had everything on time and as we said it will be!!! Tank you.