Permanent Make-up by Cynthia Ferrer

Revdex.com (Revdex.com) has received a complaint about your business. The complaint was submitted on 1/3/and was assigned an ID of 11910193. Hi dear: *** *** Here is my information regards about *** ***! She call me regards about Permanent
Cosmetic Makeup Full Color Correction and she ask questions about it! I have years experience in micro pigment! I know any ethnic tone skin pigments!I love beauty Art! The first time en her previous appointment in the shop she gets minutes consultation to respond all information about her Full lips correction All questions about the procedure Micro pigmentation is add color in the skin and healing processThis's the name of my business permanentmakeupbycynthiaferrer.com link website Address : California AveSuite #Corona,CA I explain to miss *** *** my Art work en her previous consultation 12/03/I have a lady from Dubai! Similar case Full Lips Correction Same problem !...I attached pictures clients (art work) Also I show her pictures & videos form Instagram! The corporation has around shop and I post my advertising in location Permanent Make up by Cynthia Ferrer Consultation visit cost $Cost procedure $She save $(same day) First day consultation visit $off Full lips price $Full lips $off Procedure: -She sign her consent agreement form (that means she understands her procedure and healing processII Explain to *** *** Full lips correction procedure Micro pigmentation is deposit colorTo correcting Dark tone pigmentation takes more than to session because she has dark tone pigment and she was agree and sign the consent agreement form -medical history form-Home care instructions! -Take a picture before and after -In this procedure is only deposit pink pigment to correcting her dark tone pigment in the lips and cover pink spots and dark black spots! She also wants to get Lip liner us well!..I explain to her first is deposit pigment after she gets her lip liner and sh needs to pay extra $and she was agree! Each session pay $Noexcept to the client if they want a come in early after healing process! Healing process days! Call after days to set up follow appointment She gets her Copy Consent agreement form Home care instructions permanentmakeupbycynthiaferrer.com this is my business name and link website!California AveSuite #Corona,CA(909) by text messages and phone call conversations! En her consultation I show pictures and video take a look my Art work For me is very important to show my Art Work ! Note:-Lips correction:she has pigments dark toned ps-pink & dark deep black spots Goal:Full lips pink color and later after I'm done the micro pigmentation add lip liner(pending) This documents Required by Health Department Riverside,California -Consent Agreement form -Medical History -Home care instructions In her first time visit *** *** Before procedure picture12/03/After procedure done:12/03/ Procedure:Micro pigmentation add pink color and her lips Note:-*Miss *** *** she's no follow my instructions! $dollars per visit! (Each session) $dollars she owes for visiting session Wednesday 12/14/16@am She's no paying yet!( pending) -She refuse and stop her procedure treatment for full lips corrections on Wednesday 12/14/I explain to miss *** *** my Art work en her previous consultation 12/03/ Permanent Make up by Cynthia Ferrer California Ave#Corona,CA Skills: I have high level techniques for micro pigmentation -Note: Dark tone pigment takes time to add pigment in lips because is very deep dark this procedure some times takes more than 3,times session, hours times each session minimum! Clients they can get back soon in days after the healing process! Here is the initial conversation by text messages with miss *** ***! 12/01/Hello dear at is me Cynthia Ferrer Here is the address House of beauty Corona California ave #Corona,Ca Same shopping center CVS fwy south exit on Ontario make right ..(Ontario & California) Facebook and Instagram same nameWebsite click here>>>>>>>>>>>> permanentmakeupbycynthiaferrer.com Set up apptSaturday 12/03/16@11am Thank you for the info, see you soon! Sure! I will see u Saturday ?? 12/03/Hello dear is me Cynthia Let me know in weeks the day for ur next follow up appt Home Care Instructions: Micro pigment is add color in the Skin A long Acting Antibiotic Ointment has been applied to your areaNote: *If swelling occurs you can apply cold compress*After wash your face apply the antibiotic ointment in the areaYou need to apply to times at day for days*Skin will be peeling and color will fade 30% that's normal.*The scab should come off by itself*Do not scratch or try to take it off*Follow the instructions and back for follow up visit in weeks.Please confirm your appointmentIf you lost your appointment after weeks you may pay $dollars plus visit $dollars *After weeks if you decide to chance color extra cost will be apply $dollars Plus visit $dollars *Important Do not use soap or shampoo in the area or any make up include Cleanser or MaRemoverDo not use any color hair or bleach in the scalp or peroxide! *Do not use any peelings or laser procedure in a time for this procedure after is heeling*Do not expose the area to the Sun or any heat*Do Not apply any cosmetic may be infected (use new cosmetic after hour) Reason why the color will be fade: Sun exposure, skin peeling, cosmetic facial, bleaching lotions or creams contain Retin-A Hair color dye, laser procedure or any medications prescribed by doctorsappointment instructions is very importantAny question free to call (909) Follow up Retouch finish visit $Note:very important follow up apptafter weeks retouch cost $keep in touch with me! Follow up home care instructions !!! 12/06/Good morning CynthiaMy lips are healing and my swelling is down but my top lip looks like it is lined with hot pinkIs that gonna stay that way? The bottom is fine and matches the rest of the color but the top lip is very different Hi dear You wait days after That you can take a picture Send to me! Note: read home care instructions Do not scratch or remove the color with ur finger!keep moist ur lips!Healing process takes days!Color fades to 40% I don't have any answer until healing process is complete! After days! Take a picture send to me and I set up apptto finish! Thanks Have great day! Okay thank you! 01/09/ I see ur lips with ointment! Looks really good u need to come back for retouch and done the service is missing pigment! This is normal!This is two different colors and it doesn't look right at all The next available Is missing pigment And done with retouch That's a reason look like that this I explain to u in the consultation I had no idea it would look like thisI was under the impression that it would be even All client is like that I explain to u take or or times To fill the lips complete I knew color would be missing but why does it have to be uneven Like this? I have to wear something to hide it everyday ?? This is So to finish U need set up apptto done ur service Also I mentioned That $full color If u want Lipliner I mention $Remember Because u say u want get Lipliner and full lip And I say first one solid color After Lipliner When will I be able to fill it so I can look Appt is u want morning or afternoon Morning If u want coming soon? Ur lips is no tender?Or feel sensitive They feel fine If u ready to get retouch and I can see u tomorrow I have a lot to do on Monday and I have to see people, so I can't come until Tuesday Tuesday is my day off! I can see u Wednesday 12/14/16@11am Oh ok 12/12/ Is there anyway I can please come on TuesdayI have a second interview Thursday and my swelling didn't go down until 2days after the procedure Hi dear!...sorry I can't I explain to you is my day off I have plans but I can move ur apptfor Saturday by pm No I'll keep Wednesday, this is just very disappointing Hello dear at is me Cynthia Ferrer Here is the address Wednesday 12/14/16@11am House of beauty Corona California ave #Corona,Ca Same shopping center CVS fwy south exit on Ontario make right ..(Ontario & California) Facebook and Instagram same nameWebsite click here>>>>>>>>>>>> permanentmakeupbycynthiaferrer.com Wednesday 12/09/Hello I am here I'll wait inside Wednesday 12/14/Please expect the court paperwork to arrive in the mail at house of beauty corona locationThank you Thursday 12/15/Hello dear : Just to let u know I have your pictures before and after how exactly looks ur lips! Also the document I provide Is for each client after done the service! *Notice that I give $dollars off first visit and extra $ 25 dollars off for the cost full lips! You asking for to procedure Full lips and lip liner Also I mention to u that u need to pay $dollars more if u want the lip liner But I need to finish the full lips because for ur tone skin! I can't stop or refuse to finish ur correction treatment! Is except to the client ! What they want ! I'm very successful specialist in micro pigmentation! And I was explain to u for minAnd Answer all question regards about the procedure!And dark color tone skin takes over to times also is my note in the consent form to done the service!Also I show videos and before and after pictures! I'm assuming that u want take advantage because money! I have my skills and own techniques How is this procedure! When we spoke over the phone the first time I take so long about how is the procedure!and u desired to make the apptI was suggest one more time to done ur service and see very nice results! And also when u sign the consent form u asking how much cost to follow up And say!..$And $chance color Also this info is in the home care instructions! Discount is only one time! This procedure is really expensive! And yesterday u make a big drama with the co workers and intimidate my environment job! I'm self employee contractor and I was plain to u in ur first visit! Cynthia Ferrer Thats fine Cynthia I'll see you in court and I have two permanent make up artist to back me up on my caseIf you do not answer the demand letter and give me a refund then I will see you in small claims courtGood Luck! All paperwork will be sent to house of beauty corona location You were not plain and you lied and incan definitely prove itSo it's up to you, you can either give me a refund for damaging my lip and malpractice or you can fight me in court, I have no problem going to court at allThe first part of the paperwork was delivered to house of beauty last weekA response is needed by January 2nd A copy of the letter is translated in Spanish for your convenienceI confirmed with the owner that he will deliver the paperwork to youJust to let you know contact: Cynthia Ferrer permanentmakeupbycynthiaferrer This's the best way to summit Refund or credit! I have my on policy! Cynthia Ferrer Email: *** Note: all client from Cynthia Ferrer They can request refunds or credit and is review in days! Miss *** ***: Just to let you know contact: Cynthia Ferrer permanentmakeupbycynthiaferrer This's the best way to summit Refund or credit! I have my on policy! Cynthia Ferrer Email: *** Note: all client from Cynthia Ferrer They can request refunds or credit and is review in days! Miss *** ***: Just to inform: This's no the appropriate way to request refund or credit in your service: I give your consent form copy! You can email to me and explain why you want your money back? To summit your request takes days! Just to let you know contact: Cynthia Ferrer permanentmakeupbycynthiaferrer This's the best way to summit Refund or credit! I have my on policy! Cynthia Ferrer Email: *** Note: all client from Cynthia Ferrer They can request refunds or credit and is review in days! No more text is going to be acceptable Formal letter was sent to house of beauty, pick it up from the owner No more Owner is no part for my business You need to understand How is running profesional business All im doing is notifying you the letter is thereThis is the legal wayI don't do things illegallyIf you don't answer the letter I will file the lawsuit I sent you a formal letter Just to let you know contact: Cynthia Ferrer permanentmakeupbycynthiaferrer This's the best way to summit Refund or credit! I have my on policy! Cynthia Ferrer Email: *** Note: all client from Cynthia Ferrer They can request refunds or credit and is review in days! Miss *** ***: Just to inform: This's no the appropriate way to request refund or credit in your service: I give your consent form copy! You can email to me and explain why you want your money back? To summit your request takes days! Just notifying you the letter arrived I'll explain in court if you don't reply to the letter, thank you Just to let you know contact: Cynthia Ferrer permanentmakeupbycynthiaferrer This's the best way to summit Refund or credit! I have my on policy! Cynthia Ferrer Email: *** Note: all client from Cynthia Ferrer They can request refunds or credit and is review in days! Miss *** ***: Just to inform: This's no the appropriate way to request refund or credit in your service: I give your consent form copy! You can email to me and explain why you want your money back? To summit your request takes days! Miss *** *** This conversation is only text messages I will continue provide the emails And the consent form from miss *** ***I notice this person likes to lie and hurt my business! All clients come to my business follow up my instructions! Miss *** *** don't follow up my instructions appropriate way! She wants her on way On Wednesday 12/09/She bring a lot papers and insisted to sign I don't read but she say this documents is about the consent form she sign She wants me to remove her initials from her consent form! Paragraph #Consent take a picture post it in social media or advertising! She was agree and after no agree! I just tell her no worries I'm no post your picture She stared crying after minJust like drama queen and stared acting like that And chance her mind complete move in weir And after she just say I'm going to the bathroom When she back say I know you doing right way I know you doing perfect design I know the procedure!..But I want my money back ! Miss *** *** en her conversation Sent from my iPad

I am rejecting this response because:Cynthia was manipulative and used false
advertisement and lying to gain my business. Below I have responded directly to certain
parts of her response so that you can better understand why I am saying she
used fraudulent misrepresentation, malpractice, and false advertisement to
conduct business with me.
She call me regards about Permanent
Cosmetic Makeup Full Color Correction and she ask questions about it!
Cynthia answered all my questions but lied when
it came to answering them. I talked to several other make-up artists who have
never heard of her in the area. Cathy from Absolutely Beautiful Permanent
Makeup by Cathy located in Riverside California, informed me about
permanent make-up artist like Cynthia. Cathy has been with the same company for
over 15 years and has evidence to prove it. Cathy told me that some permanent
make-up artist claim to have a lot of experience but are not working in certain
areas for a long period of time because they establish a bad reputation in that
area and have to move around. We cannot trace Cynthia’s work anywhere other
than the websites she has made up herself. When I looked back on her facebook
no companies or people have reviewed her, if you have over 20 years experience
how come there are no reviews of you anywhere? The Islamic girl’s lips she
shows on her response are not like mine. Furthermore, how come she hasn’t
returned to her for more services? Where are the pictures of a few weeks after
she has gotten the service done? Once her color started to heal she most likely
noticed her lips were getting darker and turning purple. If I have someone who
is providing a good service I would keep going back to that person, why hasn’t
this girl returned? All of the permanent make-up artists that I spoke with told
me that because of the color of my lips and the pigment variations in my lips I
would never be able to fix these dark spots and should not have been considered
a candidate for this procedure.
 
45 minutes consultation to respond all
information about her Full lips correction  All questions about the
procedure Micro pigmentation is add color in the skin and healing process.The key word in Cynthia’s response is “correction”
and this is another area of the consultation where she lied to me. I told her
specifically I wanted the spots on my bottom lip corrected and I want a tint
put on the rest of my lips that was the same color. When I was signing the form
she gave me I stopped when I got to the section where it asks what type of
procedure I was getting. I asked her (this is after we talked for over an hour,
after the consultation) “Since I want a correction I should check this line
right here next to correction, right?” I asked her this because she kept saying
Full Lips and correction within the consultation so I wanted to be sure.
Cynthia told me not to select correction but to just select Full Lips because
she is giving me a special price and correction is a different price. I thought
nothing of it until I went to visit her again and she told me that I didn’t
want a correction and I requested full lips. Making it easier for her to act as
if I requested a different service than we discussed.
Right before the procedure I showed her pictures
of what color I wanted (Reference attachment:
REQCOLORHUGME, REQUESTEDCOLORS) and I picked out what color I thought
looked the closest to the picture. Instead of going with the color I picked
Cynthia lied to me and told me another color, that was way lighter than the
picture I showed her, would tattoo and heal more like the picture I showed her.
I repeatedly told her that I am okay that my lips are darker and I am okay with
a darker color I just want them to be more even. The consultation was so long
because Cynthia kept tying to convince me that the brighter pink would come out
looking like the picture I showed her and it did not. Cynthia kept telling me
over and over that she had more experience than me and she knows best and that
the color I picked wouldn’t look good although it was the color I wanted and
the color that matched the picture I showed her. This is why I said Cynthia is
manipulative and is using her “20 years of experience” that isn’t credible to
sway her clientele to listen to her. This is not right and it is fraudulent
misrepresentation, malpractice, and false advertisement. Cynthia is breaking
the SPCP Code of Ethics (THE SOCIETY OF PERMANENT COSMETIC PROFESSIONALS) that
all permanent make up artist are supposed to follow. After telling a caring
professional permanent make-up artist about my story she directed me to look up
the SPSP Code of Ethics to help me prove my case. Carol From Fresh Faces
actually gave me this information about the SPCP Code of Ethics. Carol is
located at 3560 Grand Ave.?Ste. A, Studio 31? Chino Hills, CA 91709. Below
are the code of ethics, highlighted are the ethics Cynthia did not follow.
 
SPCP CODE OF ETHICS
1              
Members are to maintain high
professional standards consistent with sound practices.
2              
Members are to conduct business
relationships in a manner that is fair to all.
3              
Members will promote professionalism
in the cosmetic tattoo/permanent makeup industry without discrimination against
any fellow member’s background.
4              
Members will further the interests of
the Society and encourage cooperation throughout the cosmetic tattoo industry.
5              
Members will refrain from any immoral or
unethical behavior in their business dealings.
6              
Members will strive to participate in
continuing education to upgrade and improve their knowledge and skills.
7              
Members will follow all SPCP, city,
state and federal guidelines set forth for the cosmetic tattoo industry.
8              
Members understand they must be in
compliance with OSHA regulations and CDC guidelines as they apply to the
cosmetic tattoo industry.
1                                
Members will use only those tattoo
products made in the USA or imported from reputable companies and will not use
any product deemed unsafe or improper by the FDA.
2                                
Members agree that manufacturers and
distributors of equipment or supplies, including pigments and anesthetics, not
provide false or misleading statements to the consumer and fully disclose all
ingredients.
9              
Members will utilize safe practices
of sterilization of all machine or device components that can potentially be
contaminated by blood borne pathogens. Disposable parts, including needles,
will not be reused.
10          
Members agree the application of
permanent makeup is in fact tattooing. Members will not deceive their clients
regarding this aspect of permanent cosmetics by stating “this is not
tattooing.”
11          
Members understand the process of
tattooing is not temporary or completely painless.  Members will make no
false or misleading statements to the public through material; including but
not limited to: websites, social media, brochures, or forms regarding the
process of tattooing.
12          
Members agree that any training
program at the fundamental level shall be no less than 100 hours (Not
less than 65 classroom hours) in duration and shall include practical
components under direct instructor supervision. Members agree not to teach any
such program which falls short of these minimum standards.
13          
Members may not appropriate any
Society materials, including items such as articles, videos, images, and
membership lists for their own personal gain. Members may not reproduce or use
any of said materials, including the membership list, for any reason without
the prior written approval of the Board of SPCP. END OF ETHICS
 
When I told Cynthia I had spoke with Cathy from
Absolutely Beautiful Permanent Makeup, Cythia tried to lie and tell me that she
had just recently corrected one of Cathy’s clients. Cynthia told me that Cathy
had done a bad job on one of her clients and that Cathy’s client came crying to
Cynthia to have her fix the problem. When I asked her what Cathy she was
specifically talking about she told me “Cathy from up the street”. Clearly she
is lying because Cathy is located in Riverside and Riverside is not “up the
street” from Corona. Cynthia resorted to lying and slandering another permanent
make-up artist to try to make me think the information Cathy shared with me was
some how not true. The two text message images (Reference
attachment: CATHY1, CATHY2) I attached are between Cathy and I but most
of our talking was done via telephone. I sent Cathy as well as the other artists
I talked to photos of my lips and all of them turned me away. All of the artists
told me that whoever tattooed my lips should have never touched them because of
the variations of pigment in my lips and because of my ethnicity I risk the
chance of my lips becoming completely black or purple. 
-She sign her consent agreement form
(that means she understands  her procedure and healing processI.
It is impossible for me, or anyone else, to fully
understand when I am constantly being lied to and manipulated throughout the
consultation. I told Cynthia I wanted my lips to be tinted and dark spots
covered. Cynthia agreed and told me she would do one full lip procedure on my
lips in the first session. Cynthia told me the color would not look as bright
as it healed and she told me it would be one full and even coat tattooed on my
lips. As Cynthia was working she worked in certain areas more than others. I am
new to this procedure so I had no clue the effect it would have until my lips
started to heal. Cynthia had made certain areas (that were not even my problem
areas) lighter (Reference attachment: HEALED1, HEALED3,
HEALED5) than the rest of my lip. Cynthia told me “I will do the first
session for you and then if you want a re-touch to make the color more intense
you will need to come back in 4 weeks”.
This is my issue with Cynthia and her lies. It is
obvious when you look at the pictures attached that the dark spots on my bottom
lip are still there and my upper lip (which previously had no problems with discoloration) is totally uneven bright pink at
the top, and dark purple below. I have attached 3 other pictures of a woman
that wrote a review on her lip tattoo experience (Reference
attachment: 1stEXAMPLE, 2ndEXAMPLE, 3rdEXAMPLE). The first picture is
after her first session. We got the same procedure different colors but I’m
wondering why her lips are not similar to mine? After having her first session
the outer parts of her lips are not lighter but darker with color. I spoke with
Cynthia about blending and shading for a natural look and she told me because
she had “20 years of experience” she knew about what I wanted and how to do
this. It is only common sense that if you want a natural look you will have to
shade and blend the color accordingly. The woman’s second picture is after
healing. Notice that her lips are EVEN. The third picture is during her healing
process after she went for a second session for a re-touch. Notice that her
color is intensified and that her lips are EVEN (besides the little bit of scab
left on the right upper lip).
Cynthia showed me several pictures and she
explained that if I wanted a more intense color that I would need to come for a
retouch after the first session. Cynthia told me immediately after we were done
that my lips would heal evenly but she knew that wasn’t possible because she
had worked on my upper lip and the left side of my bottom lip more than any
other area. The left side of my bottom lip is pictured on the right side of the
photo (Reference attachment: HEALED1, HEALED5).
Notice that one side is tinted with color and the other side isn’t. Cynthia
made my lips uneven on purpose so I would keep coming back and using her
services. I feel sorry for the other young lady because Cynthia more than
likely manipulated her into getting her lips that way. Notice how Cynthia’s
previous client’s lip liner is extremely dark compared to the pink color
applied to her lips. Now reference the 3 pictures I have attached (1stEXAMPLE.jpg). Notice how the color of the lips and
the liner aren’t two different colors but are shaded to give the lips/color a
subtle and more natural look. Cynthia is a liar and is manipulative to her
clients, telling them that she knows best but really she is just trying to keep
business coming in for herself. The only reason I believe her previous client
kept coming back for retouches is because her lips looked like mine after
healing. They were uneven and looked very unnatural and she was devastated,
like I am. I was eager to get them fixed but wouldn’t trust Cynthia again after
lying so I called around and asked advice from other artist who didn’t lie to
me about the situation. I can almost guarantee Cynthia manipulated that girl
like she manipulated me. After her lips healed and they were hideous and uneven
the client probably felt like she had nowhere else to go because other
permanent artist were turning her away, like they did me. Cynthia kept working
on her lips and they were so unnatural looking that she had to have her lips
tattooed with a dark brown liner to help them look a little more normal again.
This type of process guarantees Cynthia continued
business and it is not right, legal, or fair to her clients. Cynthia was going
to do the same thing to my lips and thought I would keep coming to her after
she had lied to me repeatedly. Cynthia took advantage of me, the girl she
provided pictures of, and who knows however many others. I have no reason to
lie about anything but Cynthia wants to protect her reputation so she can keep
manipulating people out of their money by in turn ruining their lips. Cynthia
told me during the consultation that she would provide me with results I wanted
but told me that I had to sign the consent because it is a legal measure that
has to be taken. I understood that but I had no idea I would show her pictures and
describe to her for over an hour about what I wanted and she would do the
complete opposite. Cynthia knew what she was doing and has done this before
just to keep business and money in her pocket. This is illegal.
 
-In this procedure is only deposit pink
pigment to correcting her
dark tone pigment in the lips and cover pink spots and dark black spots!
She also wants to get Lip liner us
well!
Cynthia is lying here also. Cynthia is
contradicting her work. She explains that she was supposed to correct the dark
spots but she didn’t, instead she turned my upper lip a whole different color
and only in a certain area. I never wanted to get lip liner either. Cynthia kept
trying to upsell/and persuade me to get the liner and I kept saying no. Cynthia
planned to make my lips so unnatural looking that I’d have to keep coming back
to her for corrections and to get lip liner. It was like dealing with a faulty
mechanic who promises to fix your car then several other problems start to
arise, it is a game to Cynthia. I did not agree to lip liner or a retouch
because I told Cynthia that this was my first time getting the procedure and I
wanted to see how my first session went.
Before we started I told Cynthia I had a
interview coming up on Tuesday (I went in Saturday Dec 3/16) and she told me
that my lips would be healed by then because she was so anxious to begin the
procedure and didn’t want me to back out or reschedule because of a longer
healing time. This was verbally discussed before the procedure. Cynthia said
that she has to say the healing is 10 days because of rules,
but she told me I’d heal by Tuesday, which was also a lie.
 
*Side Note: Upselling is a sales technique whereby a seller induces the customer to
purchase more expensive items, upgrades or other add-ons in an attempt to make
a more profitable sale.
 
When I went back to visit her on Dec. 14/16 no
work was done so I do not owe her any money. Instead I discussed verbally with
her about correcting my lips and she refused. I told Cynthia about the
information that was told to me by various permanent make-up artists in the
area and tried to give her their information but she refused to accept it.
Instead Cynthia started to call me names and asked me to leave. Cynthia would
not delete my pictures out of her camera and I believe she wants to falsely
advertise my experience as a successful one to trick more people into thinking
she does good business. I wanted her to sign a statement that asked her to not
use my pictures but she refused to sign it. December 14th/16 Cynthia refused to
sign the statement I provided her simply asking her to not used my pictures,
she refused to correct my lip color, she refused to give me a refund, and she
asked me to leave.
After I talked to the owner of House of Beauty
and told him that I’d be filling a claim against Cynthia he told me that he
would tell her the right thing to do would be to settle. After she spoke with
the owner and I sent out a demand letter she told me that I would have to wait
30 days to receive my money back and provide another explanation as to why I
wanted a refund. Legally since she refused me on Dec. 14/16 she has to comply
with the demand letter. I explained this to Cynthia but she replied with “ You
are not going to tell me how to run my business”. I tried settling with her via
telephone but all Cynthia would do is yell, call me names, hang up in my face,
and block my number. I am not trying to tell anyone how to run their business
but by law there are rules, ethics, and laws you have to follow. I followed all
instruction she texted to me when it came to caring for my lips.
  
I notice this person likes to lie and
hurt my business! I don't read but she say this documents
is about the consent form she sign She wants me to remove her initials
from her consent form!
The above text is also a lie. I never told her to
remove my initials from the consent form at all. Cynthia continues to lie just
to make it seem like I am trying to do to her what she did to me, and that is
take advantage. I am not lying to hurt her business I am telling the truth
because I don’t want others to be hurt by her like I was. I have a skin
condition that causes all parts of my body to hyper-pigment  (I told Cynthia about it in the first
consultation) I have had skin problems all my life and I was coming to Cynthia
because I wanted to try to correct my pigmentation in my lips. I have no
intentions or no need to lie about my experience with her. I am trying to
prevent others from this nightmare as well as receive my $250 back to invest in
high quality long lasting lipsticks because my lips are now ruined and very
uneven (un-natural) looking.
 
Consent take a picture post it in
social media or advertising!
I did tell her before the procedure started that
she could post my pictures. After my lips healed I did change my mind because I
don’t want people to think their lips will heal or look how my lips looked
immediately after the procedure. My lips healed and turned out looking very
uneven and un-natural. If you seen my healed pictures would you go through with
the procedure? No one would. The picture of my lips immediately after is what
she responded with and that is false advertisement because that is not the end
result. After my lips healed I changed my mind about posting my pictures to her
site. If Cynthia would have been honest and showed me how my lips would heal I
would have never done business with her. Instead she tricked me into thinking
they would heal even and normal by showing me pictures of unhealed lips.
Cynthia also lied and repeatedly told me that my lips would heal even after the
first session knowing that she unevenly tattooed the color.
 
When she back say I know you doing
right way I know you doing perfect design I know the procedure!..But I
want my money back !
I never said the above statement at all. On Dec
14/16 I told her directly that she lied and explained the procedure differently
than my results show. Cynthia is going to continue
to lie because she is scamming people out of their money and wants to protect her reputation. There is no way I
wanted to take time out of my day to write all of this not unless I was manipulated and mistreated, and I was. I didn't name every permanent make-up artist I spoke with but I called every number available to me in the Inland Empire area, businesses located near San Diego, and also businesses located near Irvine. I was willing to drive any where to have this corrected but everyone turned me away. If a list of companies I spoke with needs to be provided I'd be more than happy to share but I will need to inform them first before I share their information in my statement.