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Permian Ford-Lincoln-Mercury

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Permian Ford-Lincoln-Mercury Reviews (3)

The Dealer reviews all offers to purchase and reserves the right to accept or decline each offer at his sole discretionThe Dealer DECLINED Mr [redacted] offer and returned his deposit

Complaint: [redacted] I am rejecting this response because: Mr ***, I think you are misunderstanding the purpose of this complaint or perhaps even trying to shift the misunderstanding onto myself Your sales women, Ms Veronica [redacted] told me I had purchased the vehicle and allowed me to believe I would take ownership of the truck once it arrived at the dealership(this carried on for two weeks) She told me that the truck was being sold at MSRP and that my MSRP offer was accepted I know you know this to be true because I had spoke with another gentlemen that had their deal cancelled by you under the same circumstances as this case No consumer will be willing to put money down for an "offer"I put money down because Veronica and I reached deal to buy the truck I respect your right as a business owner to sell the truck at the price you want, so in turn I ask you to respect me and accept ownership of the mishandling of my failed deal with Ms Veronica Benavides Perhaps your sales staff lead you to believe they didn't sell the truck to me In that event I do have voice recordings of my conversations with your salesperson Veronica [redacted] acknowledging the sale of the truck to me Regards, [redacted] [To assist us in bringing this matter to a close, the consumer must give a reason why they are rejecting the responseIf the consumer does not provide a reason the complaint will be closed Answered]

Mr [redacted] ,The gentleman that went over all the paperwork with you including the Affidavit is a year veteran in the business and long time employee of mineI have total confidence that all paperwork was explained in detail before asking you for your signature.We are truly sorry you are not satisfied with your purchase from March of and want to do everything reasonably possible to trade you for something you will be happy withI invite you to come in and lets see if we can make you happyMy direct number is [redacted] Thank you

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