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Perpetual Reviews (7)

Review: This Company has charged my Credit Card account for a membership. I have never requested nor have I approved this action. When I called to rectify the situation they informed me that they would credit my account and remove my information from their data base.. However, with several attempts they would not inform me of how they got my personal information in the first place. After several trips around the dance floor, I realized that my attempts were little more than an exercise in futility.

In May of this year I had to resolve this same issue. Only then they were DBA “fastretail” out of Delaware (same location as Exclusive Discount Coupon). This, in my opinion, is an on going scam, and surly credit card fraud.

I would strongly recommend that the State's Attorney General investigate this company and their business practices.Desired Settlement: I would strongly recommend that the State's Attorney General investigate this company and their business practices.

Review: these people took funds out of my bank account and I do not even know who they are or how they got my account information.. when I called,they could not tell me how or where they got this info.Desired Settlement: would like to know how they got my account information and I want a refund plus....

Review: I looked at my bank account today and noticed a 'recurring credit card fee' deduction from this business for $2.98. I have, at no time, allowed this company to access my bank account. I have never done business with them and have never heard of them before today. I called this business and they agreed to put the money back into my bank account. The point is this- THEY ARE STEALING MONEY FROM PEOPLE and getting away with it, unless individuals like me look in detail at their bank statements. I wonder how many thousands, tens of thousands or even hundreds of thousands they have made by taking money from unsuspecting consumers.Desired Settlement: They should be shut down for this type of business practice, but I understand that won't happen. They come off as being very nice and apologetic and claim that their transaction must have taken place through some other outside company like Amazon.com or others (some sort of coupon claim).

Review: This company, as well as it's sister company, [redacted], continue to charge my debit account for being a part of a coupon club that I never signed up for. Each month I get a charge from a different coupon company for 7.49, which I call and get refunded and told I am removed from the list, then the next month come and I am charge again. What these people are doing is illegal, as I have never signed up with them or given anyone permission to sign me up for their coupons. Due to this harassment, my only other option is to report my card lost/stolen, so that it will stop from happening. This should not be occurring. The customer service representatives would not give me their superiors full names. "[redacted]" told me she works for "Ella" and would not let me talk to or get in contact with any superiors. However, she did say that they got my debit card information and personal information from a "list" that many companies like this use to "get customers". I would argue they are not "getting customers" but stealing people's information. It is disgusting.Desired Settlement: This is a scam and should be shut down. This "list" sounds illegal and there should be penalties for any company purchasing stolen information.

Review: Recieved a charge on my debit card for $7.49. I do not know who/what this company is and have never authorized a charge from them to my card.Desired Settlement: I would like my card to be refunded the $7.49 that was taken and to know how they got my card infortmation and for it to be removed from their list.

Review: I got a charge on my credit card for 7.42 from this company. I called this company to see what the charge was for and they told me they would refund it right away. I however wanted to know how they got my credit card information and they refuse to tell me. I did not authorize them to have my credit card number, I did not authorize them to run my card and I did not authorize them to store my credit card information on file (which one of the their many representatives told me they had). What they did is illegal and I want answers and the customer service department says that they "escalated" my situation to corporate but I have yet to hear back from anyone at corporate and now when I call customer service (I have talked with King, Christine and Kathy in Customer Service) they refuse to put me on the phone with a supervisor (I talked with Ella on 3-14) or the manager (Joie) to explain why my information is still in their system (as they told me it would be deleted), when corporate will call me back or how they got my credit card information. Two of their customer service representatives ([redacted]) have hung up on me when I ask to speak to a supervisor and their supervisors refuse to take my call because the issue has been escalated, but my information is still in the system and I want it gone. This company stole my credit card information, I never authorized them to have it or to run my card and I did authorize them to hold my credit card on file. I want answers and I'm about to press charges on this company.Desired Settlement: I want someone from their corporate office to call me and explain how they got my credit card information, why they ran my card without my authorization and why they were storing my credit card information on file (which I'm pretty that alone is illegal, especially without my consent).

Review: I received a debit to a credit card that I do not use. The charge was for $2.98, when I called to see who this company was, they "gladly offered a refund." In addition they said that they got my information from a partner affiliate, the woman on the phone could not tell me what affiliate gave them my information nor could she get a manager on the phone. THIS COMPANY IS A SCAM. They are taking nominal amounts of money from consumers in hopes that the consumer does not notice the charge.

This business should be shut down!

Does this have to do with the Target scam?Desired Settlement: The woman on the phone said she gave me a refund, the call was made to the company just minutes before I started filling out this complaint. I am trying to get the Revdex.com involved because this is company is stealing.

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Description: COUPON SERVICES

Address: 16192 Coastal Highway, Lewes, Delaware, United States, 19958

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Web:

exclusivediscountcouponclub.com

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Shady, yet now dead: once upon a time this website was reported to be associated with Perpetual LLC, but after several inspections we’ve come to the conclusion that this domain is no longer active.



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