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Perry Newman Design

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Perry Newman Design Reviews (3)

Ms [redacted] signed our design contract and agreed to our terms and design fee of $2,to engage our services We track our time and expenses on every project, and our records show we have spent in excess of hours in one-on-one meetings, subcontractor meetings at her home and vendor meetings at their showrooms, travel, design work and drawn plans, preliminary scheduling and cost estimates The original scope of the project was a master bath, and I could have easily met her budget constraints with a fantastic remodeling, but she expanded the project to include the master bedroom and two additional baths, to include a laundry room For some reason, Ms [redacted] did not think expanding the project should have budgetary implications She chose my firm to do the design work based on a friend’s recommendation: a client for whom I have done multiple very successful projects and who would highly recommend us today without hesitation The terms of the contract are quite explicit: If the client is comfortable with the plan and costs, the project commences and we apply the design fee to the project cost If for whatever reasons the client decides not to proceed, the fee for our design services performed is not refundable It is not a “deposit,” it is a fee for services performed and delivered

Ms. [redacted] signed our design contract and agreed to our terms and design fee of $2,500 to engage our services.  We track our time and expenses on every project, and our records show we have spent in excess of 47 hours in one-on-one meetings, subcontractor meetings at her home and vendor...

meetings at their showrooms, travel, design work and drawn plans, preliminary scheduling and cost estimates.  The original scope of the project was a master bath, and I could have easily met her budget constraints with a fantastic remodeling, but she expanded the project to include the master bedroom and two additional baths, to include a laundry room.  For some reason, Ms. [redacted] did not think expanding the project should have budgetary implications.  She chose my firm to do the design work based on a friend’s recommendation:  a client for whom I have done multiple very successful projects and who would highly recommend us today without hesitation.  The terms of the contract are quite explicit:  If the client is comfortable with the plan and costs, the project commences and we apply the design fee to the project cost.  If for whatever reasons the client decides not to proceed, the fee for our design services performed is not refundable.  It is not a “deposit,” it is a fee for services performed and delivered.

Complaint: [redacted]
I am rejecting this response because:The agreement clearly states the "fees are not refundable once work has commenced".   The The work never commenced, it was suppose start on Monday 4/10/2017 and I notified Mr. Perry on 4/9/2017 that we would not proceed with the project as he had already exceeded our but by more than 25% and the bids so far were not even half complete.  Our total estimate would have been about 100% higher than the original budget amount that was agreed upon.
Sincerely,
[redacted]

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Address: PO Box 47, Riverton, Utah, United States, 84065-0047

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