This is the most shameful company ever We placed an order (actually) with a promo code After about a month or e-mail asking about our orders, we finally get one back letting us know one of the shipped They told us the others were not able to be filled because they ran out of stock Then they cancelled them The one order we recieved, wrong size, were told to send the items back (cost us 28$) to return the pants.....They told me they would issue a refund when they recieved the items back...I checked daily and e-mailed daily and finally told I was refunded and I could re-place the order myself I asked them for the promo code we originally used and they said it was a glitch and would not honor it any longer I also find out that they did not refund me but CHARGED me for the free item that came along with my first order So I paid for the FREE item I didnt even want, Got NOTHING at all and paid to ship my items back which they kept!!! Their customer service is shamefull, they dont respond to e-mails, dont answer the phone, dont call back when a message is left and when they do get someone to answer they talk over you and are completely rude I should have read all of the reviews first!! This is the worst company and I am more than surprised that they are still in business They do not care one bit about First responders at all
ordered about six months agostill have not received my productthey kept telling me it was on back order and now they have stopped responding to all messages via telephone, email, and [redacted] they used to be greati dont know what happened to them
This is the most shameful company ever We placed an order (actually) with a promo code After about a month or e-mail asking about our orders, we finally get one back letting us know one of the shipped They told us the others were not able to be filled because they ran out of stock Then they cancelled them The one order we recieved, wrong size, were told to send the items back (cost us 28$) to return the pants.....They told me they would issue a refund when they recieved the items back...I checked daily and e-mailed daily and finally told I was refunded and I could re-place the order myself I asked them for the promo code we originally used and they said it was a glitch and would not honor it any longer I also find out that they did not refund me but CHARGED me for the free item that came along with my first order So I paid for the FREE item I didnt even want, Got NOTHING at all and paid to ship my items back which they kept!!! Their customer service is shamefull, they dont respond to e-mails, dont answer the phone, dont call back when a message is left and when they do get someone to answer they talk over you and are completely rude I should have read all of the reviews first!! This is the worst company and I am more than surprised that they are still in business They do not care one bit about First responders at all
ordered about six months agostill have not received my productthey kept telling me it was on back order and now they have stopped responding to all messages via telephone, email, and [redacted] they used to be greati dont know what happened to them