August 17, size="3"> [redacted] Revdex.com of San Diego, Orange & Imperial Counties Viewridge AveSuite # San Diego, CA Re: Consumer Complaint ID#: [redacted] Complainant: [redacted] Our insured: [redacted] Driver: [redacted] - [redacted] Date of Loss: 6/16/ Claim #: [redacted] Dear [redacted] , On June 26th, we received a report of a loss involving [redacted] - [redacted] The reporting party was [redacted] *** Unfortunately, the driver [redacted] - [redacted] is not listed on our policy Furthermore, the police report indicates that our insured was on his way to “deliver” bread at the time of the accident This would give rise to a second coverage issue on this file Furthermore, the police report indicates that the vehicle that [redacted] was driving is owned by him If that is the case, then that gives rise to a 3d coverage issue for garaging address On June 29th, we notified Ms [redacted] in writing that we were conducting a “coverage investigation” and that we were not in the position to move forward with payment of her damages We encouraged her to explore coverage with her own carrier in order to mitigate her damages During the course of our investigation, we found that the phone numbers for our insured were not in service and the addresses he provided led us to an “open field” with no homes in sight We have run search records to try to locate them and the results have been negative We also called his agent hoping to get some assistance but they had no new information At this time, we are trying to reach the officer who took the report He allegedly went to our insured’s house and spoke with the driver We are very interested to know what address he went to Without speaking to our insured to clethe coverage issues, we are not able to confirm coverage at this time and as such, not able to pay for her damages I have contacted Ms [redacted] to explain this at length Please let us know if you have any additional questions or concerns Sincerely, [redacted] V.PClaims West Personable Claim Services 949- [redacted]
August 17, [redacted] Revdex.com of San Diego, Orange & Imperial Counties Viewridge AveSuite # San Diego, CA Re: Consumer Complaint ID#: [redacted] Complainant: [redacted] Our insured: [redacted] Driver: [redacted] - [redacted] Date of Loss: 6/16/ Claim #: [redacted] Dear [redacted] , On June 26th, we received a report of a loss involving [redacted] - [redacted] The reporting party was [redacted] *** Unfortunately, the driver [redacted] - [redacted] is not listed on our policy Furthermore, the police report indicates that our insured was on his way to “deliver” bread at the time of the accident This would give rise to a second coverage issue on this file Furthermore, the police report indicates that the vehicle that [redacted] was driving is owned by him If that is the case, then that gives rise to a 3d coverage issue for garaging address On June 29th, we notified Ms [redacted] in writing that we were conducting a “coverage investigation” and that we were not in the position to move forward with payment of her damages We encouraged her to explore coverage with her own carrier in order to mitigate her damages During the course of our investigation, we found that the phone numbers for our insured were not in service and the addresses he provided led us to an “open field” with no homes in sight We have run search records to try to locate them and the results have been negative We also called his agent hoping to get some assistance but they had no new information At this time, we are trying to reach the officer who took the report He allegedly went to our insured’s house and spoke with the driver We are very interested to know what address he went to Without speaking to our insured to clethe coverage issues, we are not able to confirm coverage at this time and as such, not able to pay for her damages I have contacted Ms [redacted] to explain this at length Please let us know if you have any additional questions or concerns Sincerely, [redacted] V.PClaims West Personable Claim Services 949- [redacted]
August 17, size="3"> [redacted] Revdex.com of San Diego, Orange & Imperial Counties Viewridge AveSuite # San Diego, CA Re: Consumer Complaint ID#: [redacted] Complainant: [redacted] Our insured: [redacted] Driver: [redacted] - [redacted] Date of Loss: 6/16/ Claim #: [redacted] Dear [redacted] , On June 26th, we received a report of a loss involving [redacted] - [redacted] The reporting party was [redacted] *** Unfortunately, the driver [redacted] - [redacted] is not listed on our policy Furthermore, the police report indicates that our insured was on his way to “deliver” bread at the time of the accident This would give rise to a second coverage issue on this file Furthermore, the police report indicates that the vehicle that [redacted] was driving is owned by him If that is the case, then that gives rise to a 3d coverage issue for garaging address On June 29th, we notified Ms [redacted] in writing that we were conducting a “coverage investigation” and that we were not in the position to move forward with payment of her damages We encouraged her to explore coverage with her own carrier in order to mitigate her damages During the course of our investigation, we found that the phone numbers for our insured were not in service and the addresses he provided led us to an “open field” with no homes in sight We have run search records to try to locate them and the results have been negative We also called his agent hoping to get some assistance but they had no new information At this time, we are trying to reach the officer who took the report He allegedly went to our insured’s house and spoke with the driver We are very interested to know what address he went to Without speaking to our insured to clethe coverage issues, we are not able to confirm coverage at this time and as such, not able to pay for her damages I have contacted Ms [redacted] to explain this at length Please let us know if you have any additional questions or concerns Sincerely, [redacted] V.PClaims West Personable Claim Services 949- [redacted]
August 17, [redacted] Revdex.com of San Diego, Orange & Imperial Counties Viewridge AveSuite # San Diego, CA Re: Consumer Complaint ID#: [redacted] Complainant: [redacted] Our insured: [redacted] Driver: [redacted] - [redacted] Date of Loss: 6/16/ Claim #: [redacted] Dear [redacted] , On June 26th, we received a report of a loss involving [redacted] - [redacted] The reporting party was [redacted] *** Unfortunately, the driver [redacted] - [redacted] is not listed on our policy Furthermore, the police report indicates that our insured was on his way to “deliver” bread at the time of the accident This would give rise to a second coverage issue on this file Furthermore, the police report indicates that the vehicle that [redacted] was driving is owned by him If that is the case, then that gives rise to a 3d coverage issue for garaging address On June 29th, we notified Ms [redacted] in writing that we were conducting a “coverage investigation” and that we were not in the position to move forward with payment of her damages We encouraged her to explore coverage with her own carrier in order to mitigate her damages During the course of our investigation, we found that the phone numbers for our insured were not in service and the addresses he provided led us to an “open field” with no homes in sight We have run search records to try to locate them and the results have been negative We also called his agent hoping to get some assistance but they had no new information At this time, we are trying to reach the officer who took the report He allegedly went to our insured’s house and spoke with the driver We are very interested to know what address he went to Without speaking to our insured to clethe coverage issues, we are not able to confirm coverage at this time and as such, not able to pay for her damages I have contacted Ms [redacted] to explain this at length Please let us know if you have any additional questions or concerns Sincerely, [redacted] V.PClaims West Personable Claim Services 949- [redacted]