Personal Touch Realty, LLC

This office needs to close immediatelyOur immediate dealings was with the realtor ShaniquaShe held the earnest payment for weeks before sending it to the attorney's office because in her words "she forgot"There was an issue with the incorrect filing of the title paperwork which delayed our closing dateShe did not bother to give this information to us but instead insisted that our date was the sameOnly after letting her know that both the bank and the closing attorney had informed us otherwise did she recant her storyAfter that issue was ironed out, the last thing that was the problem was the transfer of the HOA and it's feesShe waited until a week before the new closing date to submit this paperwork to be approved to pay the feesNeedless to say, we have still not closed over the sum of $I have been advised that the buyer cannot pay the fee and that usually the realtor handles it upfront and gets approval later$compared to the commission they are about to receive should make this a non-issueThroughout this process, the Broker in Charge has been contacted and her resolution is to say that she will call ShaniquaDO NOT DO business with these people There is no communication and the communication that you do receive is more than likely a falsehoodProcrastination takes on an entirely new meaning with company and customer service is non existent