Peschio's Classic Beauty College

Quinn's Home Improvement is in the process of validating the customer's Gutter purchase and warranty information. 
The customer states that the purchase was made in 2008.
The customer states that our company has been out there several times in the last 7 years in order to try to satisfy...

him. 
Our intention is to continue to move in that direction once we verify his purchase information.
The customer hasn't contacted our business in 2014 with any complaints.
Once we locate his information we will contact him unless he contacts us first.
Thank you for your time and your patience,
[redacted]
Quinn's Home Improvement

complaint was addressed last week to customers satisfaction

Revdex.com:
I have reviewed the response offer made by the business in reference to complaint ID [redacted].  For your reference, details of the offer I reviewed appear below.
Quinn has not made any corrections as of today.  He said he would come to look at my gutters one day this week.  The best times for me would be Wednesday afternoon or Thursday morning.
Regards,
[redacted]

I have reviewed the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear...

below.
 
One issue was resolved, the issue of the wavy fence top.  The company fixed that issue and that issue alone.  Still pending is the bottom wire that is very loose and needs to be tightened.  This wire was supposed to add strength and integrity to the fence, and in its current state cannot accomplish that.  Also the double gate needs to be addressed as the owner said it would be.  The person that fixed the top told me that he would be out two days from then and fix the bottom.  It is not fixed.  
Regards,
[redacted]

We hired Quinn's Home Solutions to replace the roof on our church. We were so impressed with them, that we then hired him to replace our roof. I have been in construction for the past 40 years, and I have never seen such dedication of workers, efficient, timely, and polite. We were extremely pleased with Quinn's and would definitely recommend them to our friends and colleagues.

The materials have been ordered and should be in by next week.  I will be there by July 31 to make the corrections.