Hello, Just a little background on how this all got startedAbout September/October of we were working on a pipeline compressor station site in Washington C.H OhioIt was here we met a fellow by the name of [redacted] , he was a contractor for a mechanical company working on the same site as us He approached us and said he had a buddy building a new house in Commercial point and was in trouble with his utilities, he further went on to say that the builder and the builders excavating contractor sort of lead them a stray in regards to getting the water/sewer connected due to the complexity, difficulty, I am not really sure what happened to be honestSo, at the point Dynahoe got involved the house was well under constructionI told [redacted] we were really busy and I would do my best to get them a written estimate on the utility workAt this point I didn’t know who the actual owner of the property was, or there name for that matter, [redacted] was sort of putting himself In the middle in effort to help the homeowner, ( [redacted] ), [redacted] ’s buddy So, I agreed to do some leg-work to figure out the particulars with the village to establish the nuts and bolts of how the sewer/water was going to workDuring this process [redacted] was pushing on me to get an estimate to him to send to his “buddy” ( [redacted] ), the homeowner for approvalAt one point he even told me to go ahead and get started because the home construction was behind and needed utilitiesI declined to do that until an estimate was created and passed on for approvalI admit this process took me a while as I was already pretty busy with other projects as I had indicated to [redacted] when he first asked for help At any rate I did the leg-work, created an estimate (estimate # 3599) for the utilities and sent it to [redacted] on 11/10/16, (included) at this point I just learned of the actual owners name to put on the estimateI followed up with a phone call to [redacted] to verify he received the estimate, and that he understood the estimate and he said he did and was going to forward it to [redacted] for approvalIt didn’t take long, maybe a couple of days and [redacted] reached out to me to say the work was approved and proceedI was feeling a little weird about doing several thousand dollars worth of work for a person I never even met, so I requested a face to face meeting with [redacted] that [redacted] arrangedI met with [redacted] on 11/15/on the property at my requestI asked [redacted] if he received the written quote I sent to [redacted] and he said he did and was all good with it to proceed ,so we talked about a few things overall, and I believe it was at this point he asked me for an additional written quote for grading, downspouts, and driveway gravel, I agreed to get him oneI indicated to [redacted] verbally that driveway stone would run about $ 300-$ per load , and I thought loads would get him pretty close on the driveway and a dozer runs for $ 90/hr and it would more than likely take 6-hoursThis is where he would of learned of an estimated cost of $ in stone and $ in dozer totaling around $ 1,I believe it was also at this point I ballparked the downspouts @ $ 1, So roughly about days later we completed the water tap/line install per estimate# It was in this neighborhood that [redacted] had indicated to me not to worry about the downspouts and he was thinking to just put the couple of loads of stone on the driveway so he could get into the garage and rough grade around the houseI already planted the seed that he was going to spend In the neighborhood of $ 1,400.00, and he verbally acknowledged this in one of our conversationsBeing truthful he never did receive a written proposal for the gravel/grading because we addressed it during a few different conversations, mostly by phone [redacted] is being truthful in the fact that it took us a while to get his sewer installed, and gravel and grading completeWe had some set-backs with the sewer grinder package ordered through Zoeller, and overall scheduling due to the fact that we were pretty busy as I indicated before we ever had an agreement to do the workThe sewer service entailed, temporarily re-routing a creek, working in a saturated creek bed, stopping/bypass pumping a sewer main and digging up and tapping the sewer main on the opposite side of the creek because there was essentially no tap for this property already establishedThis required some extra effort, larger equipment , and extra staff to completeI had indicated this to ***, and told him I was doing my bestThrough the telephone/ text messages I communicated the best I could as to how/ when the work would be completedI admit I could have been more timely, and done a better jobThe time of year, weather and complexity of the job created the time frame unfortunately At any rate, the sewer was completed on 12/22/and ready to go, also loads of stone spread on the driveway as agreedAlso this day I arranged for the city to set the water meter so there would be water in the houseAs it turns out the builder was not ready for the water meter to be set, there-fore no water this dayI communicated to [redacted] through phone/text the happenings on this day clearly, and told him to take a look at the driveway, I had put loads of stone on it , but I felt it needed a thirdI spoke to [redacted] 12/23/and it was at this point he indicated to put (1) more load of stone on the driveway totaling (3)He already knew each load cost about $ 300-$ eachWe further discussed that after Christmas this would be done ,and I would rough grade as soon as weather permitted, and I would pick the best time/conditions I could to do the best job possibleHe acknowledged, and said not to worry too much about the conditions as he was going to have a landscaper fix everything in the spring From this point on I picked the best conditions I could, and on 12/28/the third load of stone was dropped, 1/12/it was spread on the driveway, and 1/31/we mobilized a dozer and graded the best we could You can see in Exhibit “A” x (1) 1/13/e-mail chain I sent an invoice for utility work for the water and sewer and I clearly spelled out that it didn’t include the (3) loads of stone on site, and not yet performed gradingHe did not respond, so I reached out again and forwarded the 1/13/e-mail on 2/10/x (2) In which he responded 2/13/x (3) saying he sent a text message saying the check was in the mailBy 2/13/when he responded to my e-mail the grading was complete, and you can see in my response 2/13/x (4) I once again clearly referenced the (3) loads he owed for and said I would inspect the completed grading work and then send the invoiceOn 2/28/I sent invoice # Exhibit “B” to his e-mailI let a good bit of time pass on this because I knew that [redacted] was a little upset over my timeframesMike M [redacted] in our office is in charge of collecting money, so he called [redacted] numerous times/e-mailed with no responseSomewhere about 6/7/Mike spoke to [redacted] in which [redacted] told him he didn’t have the invoice that you can clearly see was referenced on 2/28/and furthermore was indicated that would exist in earlier e-mailsSo I forwarded Exhibit “C” to Mike and Mike in return sent directly to [redacted] Exhibit “D”, within a matter of minutesI cannot personally speak for Mike and ***s meeting the week of the 7/10/because I was not thereMike made the personal visit because it was convenient, and he was growing concerned over ***’s non-responsiveness to phone calls and e-mails, and honestly concerned about not being paid all together I am sure that Mike did not threaten ***, or talk in appropriately knowing ***’s family was In the house, however I am sure that Mike was straight to the point in the fact that he wanted paidAfter all [redacted] has ignored countless e-mails and phone calls from Mike wanting to collect, plenty of opportunity for [redacted] to stand up and take exception to anythingIn closing, I feel fairly confident that [redacted] was informed of the potential cost up-front for the gravel/grading, and was invoiced clearly with break-down of cost for the workI am also confident that perhaps due to ***’s perception that I was un-timely and un-fair to him he has chosen to ignore e-mails and phone calls as an attempt to send a message to us that he is upsetI can understand him being upset about our time-frames, as building a house can be very stressful and he really wanted to be in by ChristmasAt the end of the day, I performed the work that was quoted/promised in its entirety, and there-fore should be paidLiving in his house is made possible in part by Services Dynahoe performed along the wayAs you can tell by the strung out time-frame and nature of this work/information [redacted] has sent no correspondence indicating dis-satisfaction and or claiming damages along the way .If he took exception or had issue with the (3) loads of stone/grading referenced in Exhibit “A” he clearly was informed of cost coming his way and could of made me aware of it in his response on 2/13/17, or any time after our 11/15/meetingRespectfully, Nick DM [redacted] Dynahoe Construction
Customer Cassandra Blair Parrish checked out of the Comfort Suites Appleton at the end of May after an extended stay of several months We did receive a call from her fiancée [redacted] regarding the Toiletry bag that was left in their room We located the bag and asked for a forwarding address to send the bag as well as a form or payment to cover the shipping charges and the $they still owed to the Hotel for their stayOver thirty days went by before anyone contacted us again with an address and still no form of payment for the shipping costs or to pay the outstanding room charges After thirty days the Toiletry bag and its contents, that had been sitting in a box in the office behind our front desk was taken back to the Housekeeping Department to be locked up with other lost items, where it disappeared When the staff was asked what had happened to the item, only the empty bag was returnedI spoke to [redacted] about this situation on July 15, At that time he said he would be contacting local police to file a report so he could file an insurance claim I gave a statement to Police the following week and informed them that these customers still owed the Hotel $Under Wisconsin State Statutes; and 254.82, our liability is very limited in this case if any exists at all We are allowed to hold Guest belongings for services provided but not paid for We are not liable for items left in Guest rooms Even if the loss of property was proved from fire or theft, the hotel liability is limited to $for each Valise and its contents, which is far less than the $owed to the Hotel by this CustomerFrom the description of the contents in the toiletry bag from my staff, the items in the bag no where near valued at $ This sounds more like Insurance Fraud to me than case of stolen propertyPlease feel free to contact me for any other information regarding this case [redacted] ***General ManagerComfort Suites Appleton WI[redacted] 920-730-Fax [redacted]
Hello, Just a little background on how this all got startedAbout September/October of we were working on a pipeline compressor station site in Washington C.H OhioIt was here we met a fellow by the name of [redacted] , he was a contractor for a mechanical company working on the same site as us He approached us and said he had a buddy building a new house in Commercial point and was in trouble with his utilities, he further went on to say that the builder and the builders excavating contractor sort of lead them a stray in regards to getting the water/sewer connected due to the complexity, difficulty, I am not really sure what happened to be honestSo, at the point Dynahoe got involved the house was well under constructionI told [redacted] we were really busy and I would do my best to get them a written estimate on the utility workAt this point I didn’t know who the actual owner of the property was, or there name for that matter, [redacted] was sort of putting himself In the middle in effort to help the homeowner, ( [redacted] ), [redacted] ’s buddy So, I agreed to do some leg-work to figure out the particulars with the village to establish the nuts and bolts of how the sewer/water was going to workDuring this process [redacted] was pushing on me to get an estimate to him to send to his “buddy” ( [redacted] ), the homeowner for approvalAt one point he even told me to go ahead and get started because the home construction was behind and needed utilitiesI declined to do that until an estimate was created and passed on for approvalI admit this process took me a while as I was already pretty busy with other projects as I had indicated to [redacted] when he first asked for help At any rate I did the leg-work, created an estimate (estimate # 3599) for the utilities and sent it to [redacted] on 11/10/16, (included) at this point I just learned of the actual owners name to put on the estimateI followed up with a phone call to [redacted] to verify he received the estimate, and that he understood the estimate and he said he did and was going to forward it to [redacted] for approvalIt didn’t take long, maybe a couple of days and [redacted] reached out to me to say the work was approved and proceedI was feeling a little weird about doing several thousand dollars worth of work for a person I never even met, so I requested a face to face meeting with [redacted] that [redacted] arrangedI met with [redacted] on 11/15/on the property at my requestI asked [redacted] if he received the written quote I sent to [redacted] and he said he did and was all good with it to proceed ,so we talked about a few things overall, and I believe it was at this point he asked me for an additional written quote for grading, downspouts, and driveway gravel, I agreed to get him oneI indicated to [redacted] verbally that driveway stone would run about $ 300-$ per load , and I thought loads would get him pretty close on the driveway and a dozer runs for $ 90/hr and it would more than likely take 6-hoursThis is where he would of learned of an estimated cost of $ in stone and $ in dozer totaling around $ 1,I believe it was also at this point I ballparked the downspouts @ $ 1, So roughly about days later we completed the water tap/line install per estimate# It was in this neighborhood that [redacted] had indicated to me not to worry about the downspouts and he was thinking to just put the couple of loads of stone on the driveway so he could get into the garage and rough grade around the houseI already planted the seed that he was going to spend In the neighborhood of $ 1,400.00, and he verbally acknowledged this in one of our conversationsBeing truthful he never did receive a written proposal for the gravel/grading because we addressed it during a few different conversations, mostly by phone [redacted] is being truthful in the fact that it took us a while to get his sewer installed, and gravel and grading completeWe had some set-backs with the sewer grinder package ordered through Zoeller, and overall scheduling due to the fact that we were pretty busy as I indicated before we ever had an agreement to do the workThe sewer service entailed, temporarily re-routing a creek, working in a saturated creek bed, stopping/bypass pumping a sewer main and digging up and tapping the sewer main on the opposite side of the creek because there was essentially no tap for this property already establishedThis required some extra effort, larger equipment , and extra staff to completeI had indicated this to ***, and told him I was doing my bestThrough the telephone/ text messages I communicated the best I could as to how/ when the work would be completedI admit I could have been more timely, and done a better jobThe time of year, weather and complexity of the job created the time frame unfortunately At any rate, the sewer was completed on 12/22/and ready to go, also loads of stone spread on the driveway as agreedAlso this day I arranged for the city to set the water meter so there would be water in the houseAs it turns out the builder was not ready for the water meter to be set, there-fore no water this dayI communicated to [redacted] through phone/text the happenings on this day clearly, and told him to take a look at the driveway, I had put loads of stone on it , but I felt it needed a thirdI spoke to [redacted] 12/23/and it was at this point he indicated to put (1) more load of stone on the driveway totaling (3)He already knew each load cost about $ 300-$ eachWe further discussed that after Christmas this would be done ,and I would rough grade as soon as weather permitted, and I would pick the best time/conditions I could to do the best job possibleHe acknowledged, and said not to worry too much about the conditions as he was going to have a landscaper fix everything in the spring From this point on I picked the best conditions I could, and on 12/28/the third load of stone was dropped, 1/12/it was spread on the driveway, and 1/31/we mobilized a dozer and graded the best we could You can see in Exhibit “A” x (1) 1/13/e-mail chain I sent an invoice for utility work for the water and sewer and I clearly spelled out that it didn’t include the (3) loads of stone on site, and not yet performed gradingHe did not respond, so I reached out again and forwarded the 1/13/e-mail on 2/10/x (2) In which he responded 2/13/x (3) saying he sent a text message saying the check was in the mailBy 2/13/when he responded to my e-mail the grading was complete, and you can see in my response 2/13/x (4) I once again clearly referenced the (3) loads he owed for and said I would inspect the completed grading work and then send the invoiceOn 2/28/I sent invoice # Exhibit “B” to his e-mailI let a good bit of time pass on this because I knew that [redacted] was a little upset over my timeframesMike M [redacted] in our office is in charge of collecting money, so he called [redacted] numerous times/e-mailed with no responseSomewhere about 6/7/Mike spoke to [redacted] in which [redacted] told him he didn’t have the invoice that you can clearly see was referenced on 2/28/and furthermore was indicated that would exist in earlier e-mailsSo I forwarded Exhibit “C” to Mike and Mike in return sent directly to [redacted] Exhibit “D”, within a matter of minutesI cannot personally speak for Mike and ***s meeting the week of the 7/10/because I was not thereMike made the personal visit because it was convenient, and he was growing concerned over ***’s non-responsiveness to phone calls and e-mails, and honestly concerned about not being paid all together I am sure that Mike did not threaten ***, or talk in appropriately knowing ***’s family was In the house, however I am sure that Mike was straight to the point in the fact that he wanted paidAfter all [redacted] has ignored countless e-mails and phone calls from Mike wanting to collect, plenty of opportunity for [redacted] to stand up and take exception to anythingIn closing, I feel fairly confident that [redacted] was informed of the potential cost up-front for the gravel/grading, and was invoiced clearly with break-down of cost for the workI am also confident that perhaps due to ***’s perception that I was un-timely and un-fair to him he has chosen to ignore e-mails and phone calls as an attempt to send a message to us that he is upsetI can understand him being upset about our time-frames, as building a house can be very stressful and he really wanted to be in by ChristmasAt the end of the day, I performed the work that was quoted/promised in its entirety, and there-fore should be paidLiving in his house is made possible in part by Services Dynahoe performed along the wayAs you can tell by the strung out time-frame and nature of this work/information [redacted] has sent no correspondence indicating dis-satisfaction and or claiming damages along the way .If he took exception or had issue with the (3) loads of stone/grading referenced in Exhibit “A” he clearly was informed of cost coming his way and could of made me aware of it in his response on 2/13/17, or any time after our 11/15/meetingRespectfully, Nick DM [redacted] Dynahoe Construction
Customer Cassandra Blair Parrish checked out of the Comfort Suites Appleton at the end of May after an extended stay of several months We did receive a call from her fiancée [redacted] regarding the Toiletry bag that was left in their room We located the bag and asked for a forwarding address to send the bag as well as a form or payment to cover the shipping charges and the $they still owed to the Hotel for their stayOver thirty days went by before anyone contacted us again with an address and still no form of payment for the shipping costs or to pay the outstanding room charges After thirty days the Toiletry bag and its contents, that had been sitting in a box in the office behind our front desk was taken back to the Housekeeping Department to be locked up with other lost items, where it disappeared When the staff was asked what had happened to the item, only the empty bag was returnedI spoke to [redacted] about this situation on July 15, At that time he said he would be contacting local police to file a report so he could file an insurance claim I gave a statement to Police the following week and informed them that these customers still owed the Hotel $Under Wisconsin State Statutes; and 254.82, our liability is very limited in this case if any exists at all We are allowed to hold Guest belongings for services provided but not paid for We are not liable for items left in Guest rooms Even if the loss of property was proved from fire or theft, the hotel liability is limited to $for each Valise and its contents, which is far less than the $owed to the Hotel by this CustomerFrom the description of the contents in the toiletry bag from my staff, the items in the bag no where near valued at $ This sounds more like Insurance Fraud to me than case of stolen propertyPlease feel free to contact me for any other information regarding this case [redacted] ***General ManagerComfort Suites Appleton WI[redacted] 920-730-Fax [redacted]