I am rejecting this response because: When we called to make an appt we were never told of any cost for a tech to come outWe were only made aware after the tech finishedThis is not a 'claim' but rather a factThis company failed to inform us of any costWhen I called on 3/I spoke to a woman who asked if I inquired about a cost prior leading me to believe they do not tell their customers about this costI do not feel what this company is doing is ethical and I feel it needs to be resolved
I am rejecting this response because: When we called to make an appt we were never told of any cost for a tech to come outWe were only made aware after the tech finishedThis is not a 'claim' but rather a factThis company failed to inform us of any costWhen I called on 3/I spoke to a woman who asked if I inquired about a cost prior leading me to believe they do not tell their customers about this costI do not feel what this company is doing is ethical and I feel it needs to be resolved