January 19, Dear Revdex.com, Thank you for informing us of Mr [redacted] ’s response to complaint # [redacted] , PetEdge order [redacted] Mr [redacted] sent PetEdge communication on January 11, asking for replacement for the [redacted] which broke again At that time, we decided to refund Mr [redacted] the amount of the clipper Our policy at PetEdge is to refund the original credit card on the order, which is a [redacted] ending in *** It posted to that [redacted] on January 13, and the reference code is [redacted] At this time Mr [redacted] needs to work with the bank where the [redacted] was issued to receive his refund We apologize for the delay in Mr [redacted] receiving his refund, but it is the bank Mr [redacted] needs to work with Should the Revdex.com require additional assistance, please do not hesitate to contact me Best Regards, [redacted]
September 21, Dear Revdex.com, Thank you for informing us of this complaint # [redacted] We apologize that Mr [redacted] has been receiving PetEdgecatalogs for [redacted] I havespoken to our marketing department and they have removed [redacted] fromour mailing list Unfortunately wecompleted the November mailing and cannot make changes so it is possible Mr[redacted] may receive one more catalog Thank you for allowing PetEdge to respond to this complaintShould the Revdex.com or Mr [redacted] require additional assistance,please do not hesitate to contact meBest Regards, [redacted] ***PetEdge [redacted]
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] I beleve that Pet Edge has to have had more complaints about this clipper and needs to dicontinue selling a $that breaks down twice in a Year Regards, [redacted]
Hello,We recently received an email from Mr [redacted] telling us he is having additional issues with his clipper We have given the customer a refund for the clipper I tried to upload this to his complaint on the website, but could not find where to do thatThank you [redacted] ***Performance and Training ManagerContact CenterPetEdge [redacted] [redacted] (Fax)
August 16, Dear Revdex.com, Thank you for informing us of this complaint # [redacted] by [redacted] Ms [redacted] purchased different items from PetEdge August 12th, order number [redacted] with an order total of $ Ms [redacted] merchandise total was $ PetEdge charges a $processing fee for orders with a merchandise total under $ This fee has been in place for many years I verified that Ms [redacted] paid the correct catalog price for each item on her order The distribution of the $processing fee and freight charges is the difference in what she is seeing Item prices, processing fee and freight listed separately [redacted] $x qty = $ [redacted] $x qty = $ [redacted] ** $ [redacted] $Subtotal $Processing fee $Freight $ $ Prices with processing fee and freight distributed on each item [redacted] $ [redacted] $ [redacted] ** $ [redacted] $Total $ We apologize that Ms [redacted] was not informed of the processing fee and freight charges and are re-training all associates For her inconvenience, we have given Ms [redacted] a credit of $on the [redacted] card for that order The credit memo number is [redacted] Thank you for allowing PetEdge to respond to this complaint Should the Revdex.com require additional assistance, please do not hesitate to contact me Best Regards, [redacted] PetEdge [redacted] Tell us why here
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] I purchase some clippers from PetEdge about a year ago my name is [redacted] and my phone number is [redacted] these clippers cost $they are volt cordless Clippers and they have broke down twice in that year the first time I complain to pet it and they would not do anything they said I had to send them back to the [redacted] CompanyThe [redacted] Company wanted to charge me for fixing them but I told them I was going to complain to Revdex.com and so they went and fix them for free because it had been only about months that it was before a set of $Clippers had stopped workingAt the time I asked could I have a voucher toward buying a different set of clippers because I didn't think these Clippers were worth the money expensive than breaking down like that and they declined meSo I had a real hard time with [redacted] Now the Clippers have broken down again and I called PetEdge and they told me again to deal with [redacted] I don't think that is fair and I don't even think they should be selling these Clippers butt I would like money to [redacted] some different type of ClippersI would like to exchange these clippers for a different kind of Clippers or my money backRegards, [redacted]
January 19, Dear Revdex.com, Thank you for informing us of Mr [redacted] ’s response to complaint # [redacted] , PetEdge order [redacted] Mr [redacted] sent PetEdge communication on January 11, asking for replacement for the [redacted] which broke again At that time, we decided to refund Mr [redacted] the amount of the clipper Our policy at PetEdge is to refund the original credit card on the order, which is a [redacted] ending in *** It posted to that [redacted] on January 13, and the reference code is [redacted] At this time Mr [redacted] needs to work with the bank where the [redacted] was issued to receive his refund We apologize for the delay in Mr [redacted] receiving his refund, but it is the bank Mr [redacted] needs to work with Should the Revdex.com require additional assistance, please do not hesitate to contact me Best Regards, [redacted]
September 21, Dear Revdex.com, Thank you for informing us of this complaint # [redacted] We apologize that Mr [redacted] has been receiving PetEdgecatalogs for [redacted] I havespoken to our marketing department and they have removed [redacted] fromour mailing list Unfortunately wecompleted the November mailing and cannot make changes so it is possible Mr[redacted] may receive one more catalog Thank you for allowing PetEdge to respond to this complaintShould the Revdex.com or Mr [redacted] require additional assistance,please do not hesitate to contact meBest Regards, [redacted] ***PetEdge [redacted]
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] I beleve that Pet Edge has to have had more complaints about this clipper and needs to dicontinue selling a $that breaks down twice in a Year Regards, [redacted]
Hello,We recently received an email from Mr [redacted] telling us he is having additional issues with his clipper We have given the customer a refund for the clipper I tried to upload this to his complaint on the website, but could not find where to do thatThank you [redacted] ***Performance and Training ManagerContact CenterPetEdge [redacted] [redacted] (Fax)
August 16, Dear Revdex.com, Thank you for informing us of this complaint # [redacted] by [redacted] Ms [redacted] purchased different items from PetEdge August 12th, order number [redacted] with an order total of $ Ms [redacted] merchandise total was $ PetEdge charges a $processing fee for orders with a merchandise total under $ This fee has been in place for many years I verified that Ms [redacted] paid the correct catalog price for each item on her order The distribution of the $processing fee and freight charges is the difference in what she is seeing Item prices, processing fee and freight listed separately [redacted] $x qty = $ [redacted] $x qty = $ [redacted] ** $ [redacted] $Subtotal $Processing fee $Freight $ $ Prices with processing fee and freight distributed on each item [redacted] $ [redacted] $ [redacted] ** $ [redacted] $Total $ We apologize that Ms [redacted] was not informed of the processing fee and freight charges and are re-training all associates For her inconvenience, we have given Ms [redacted] a credit of $on the [redacted] card for that order The credit memo number is [redacted] Thank you for allowing PetEdge to respond to this complaint Should the Revdex.com require additional assistance, please do not hesitate to contact me Best Regards, [redacted] PetEdge [redacted] Tell us why here
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] I purchase some clippers from PetEdge about a year ago my name is [redacted] and my phone number is [redacted] these clippers cost $they are volt cordless Clippers and they have broke down twice in that year the first time I complain to pet it and they would not do anything they said I had to send them back to the [redacted] CompanyThe [redacted] Company wanted to charge me for fixing them but I told them I was going to complain to Revdex.com and so they went and fix them for free because it had been only about months that it was before a set of $Clippers had stopped workingAt the time I asked could I have a voucher toward buying a different set of clippers because I didn't think these Clippers were worth the money expensive than breaking down like that and they declined meSo I had a real hard time with [redacted] Now the Clippers have broken down again and I called PetEdge and they told me again to deal with [redacted] I don't think that is fair and I don't even think they should be selling these Clippers butt I would like money to [redacted] some different type of ClippersI would like to exchange these clippers for a different kind of Clippers or my money backRegards, [redacted]