To Whom It May Concern,We have received the complaint mentioned aboveOur team has been trying to contact thecustomer for several weeks nowOur company strives for 100% customer satisfaction, and in aneffort to resolve the customer’s dissatisfaction, our store manager tried to contact her with
nosuccessAlong with this letter you will find a copy of the email that was sent to the customer onDecember 4, 2017.Unfortunately, our policy only allows the use of one coupon per customer, per visit.Furthermore, our computer system does not allow us to use more than one couponCustomerexplained her dissatisfaction and received a refund.We have followed up with the restaurant to avoid further misunderstandings regarding use ofcoupons and/or other offersWe appreciate the feedback and will continue to work closely withemployees and customers to resolve future issues.Regards,*** *** *** *** *** ***
To Whom It May Concern,We have received the complaint mentioned aboveOur team has been trying to contact thecustomer for several weeks nowOur company strives for 100% customer satisfaction, and in aneffort to resolve the customer’s dissatisfaction, our store manager tried to contact her with
nosuccessAlong with this letter you will find a copy of the email that was sent to the customer onDecember 4, 2017.Unfortunately, our policy only allows the use of one coupon per customer, per visit.Furthermore, our computer system does not allow us to use more than one couponCustomerexplained her dissatisfaction and received a refund.We have followed up with the restaurant to avoid further misunderstandings regarding use ofcoupons and/or other offersWe appreciate the feedback and will continue to work closely withemployees and customers to resolve future issues.Regards,*** *** *** *** *** ***