Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] I received an email on 9/from the business and I responded immediately on 9/ I included photos in the email I just received a response today (9/19) from the business and he apologized for his delay in getting back with me He has been very professional and understanding so far, and said that he will be issuing a refund for the cost of the dress He did not mention when that will take place I will let you know as soon as I see that credit appear on my credit card He also offered to look at the dress to see if anything can be done, but as I mentioned in previous correspondence, the dress hem was cut off completely and there is no hem left to let out to make the dress longer Even his employees told me that after the dress was altered and later repaired there The dress is a cream lace fabric, and is very unusual I have spoken to professional seamstresses who all say that unfortunately this dress is not the type of dress where a lace hem or additional fabric can be added due to its originality It would not match or look cohesive, unfortunately Again, the owner of the business has been kind and helpful, so I am very appreciative of him and wish it had not taken so long to get to him It has been a long haul! I will let you know once everything is resolved
Ms***,I have emailed and called Ms*** again today, and still have not received a response She has been fairly quick in the past, but I don’t have a resolution for you yet I should soon and will get it to you ASAP.*** *** *** Managing Partner | Director of
Business Development***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted]. I received an email on 9/7 from the business and I responded immediately on 9/7. I included photos in the email. I just received a response today (9/19) from the business and he apologized for his delay in getting back with me. He has been very professional and understanding so far, and said that he will be issuing a refund for the cost of the dress. He did not mention when that will take place. I will let you know as soon as I see that credit appear on my credit card. He also offered to look at the dress to see if anything can be done, but as I mentioned in previous correspondence, the dress hem was cut off completely and there is no hem left to let out to make the dress longer. Even his employees told me that after the dress was altered and later repaired there. The dress is a cream lace fabric, and is very unusual. I have spoken to professional seamstresses who all say that unfortunately this dress is not the type of dress where a lace hem or additional fabric can be added due to its originality. It would not match or look cohesive, unfortunately. Again, the owner of the business has been kind and helpful, so I am very appreciative of him and wish it had not taken so long to get to him. It has been a long haul! I will let you know once everything is resolved.
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] I received an email on 9/from the business and I responded immediately on 9/ I included photos in the email I just received a response today (9/19) from the business and he apologized for his delay in getting back with me He has been very professional and understanding so far, and said that he will be issuing a refund for the cost of the dress He did not mention when that will take place I will let you know as soon as I see that credit appear on my credit card He also offered to look at the dress to see if anything can be done, but as I mentioned in previous correspondence, the dress hem was cut off completely and there is no hem left to let out to make the dress longer Even his employees told me that after the dress was altered and later repaired there The dress is a cream lace fabric, and is very unusual I have spoken to professional seamstresses who all say that unfortunately this dress is not the type of dress where a lace hem or additional fabric can be added due to its originality It would not match or look cohesive, unfortunately Again, the owner of the business has been kind and helpful, so I am very appreciative of him and wish it had not taken so long to get to him It has been a long haul! I will let you know once everything is resolved
Ms***,I have emailed and called Ms*** again today, and still have not received a response She has been fairly quick in the past, but I don’t have a resolution for you yet I should soon and will get it to you ASAP.*** *** *** Managing Partner | Director of
Business Development***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted]. I received an email on 9/7 from the business and I responded immediately on 9/7. I included photos in the email. I just received a response today (9/19) from the business and he apologized for his delay in getting back with me. He has been very professional and understanding so far, and said that he will be issuing a refund for the cost of the dress. He did not mention when that will take place. I will let you know as soon as I see that credit appear on my credit card. He also offered to look at the dress to see if anything can be done, but as I mentioned in previous correspondence, the dress hem was cut off completely and there is no hem left to let out to make the dress longer. Even his employees told me that after the dress was altered and later repaired there. The dress is a cream lace fabric, and is very unusual. I have spoken to professional seamstresses who all say that unfortunately this dress is not the type of dress where a lace hem or additional fabric can be added due to its originality. It would not match or look cohesive, unfortunately. Again, the owner of the business has been kind and helpful, so I am very appreciative of him and wish it had not taken so long to get to him. It has been a long haul! I will let you know once everything is resolved.