I have requested redemption of my earned rewards in the amount of $by email times, and via phone once I have yet to receive the redeemed rewards despite being told via my phone request that I would receive them Upromise provided all customers an email noting we could receive a check payout of earned rewards before the end of CYif we requested one but could not receive such a payout after DEC I would like such a redemption and requested it times via email and once via phone Upromise has my information to issue the check redemption
I’ve been a member of UPromise since 5/5/ Over that time I have earned $to help pay college expenses through their programs Fall of last year they changed their program As instructed, therefore, I designated an appropriate savings account for automatic transfer of full amount Their website states money will transfer on the 1st of the month and money has not transferred I tried to contact customer service for resolution Became concerned after reading many comments on their site; it appears many others haven’t gotten their money either and now people are getting no response when contacting customer service so their is no way to contact this company
During my request for a "forgot password" request, I did not receive an email to reset my password Upon calling the customer service line for help, I was told that function has not worked since 11/20/and would not be resolved until 11/26/ Therefore, all of my valid online purchases (Black Friday) would not earn any points as they were unable to help me access my account Therefore, anyone who was trying to reset their password would not be able to use the site In addition, I asked if the site would honor valid online purchases later in order to compensate members that had made online purchases made between the period of 11/20-11/26/The answer was no
I requested a transfer of my earnings (totaling almost $1,700) almost months ago Despite multiple attempts to reach them for an explanation as to why my money isn't being transferred, I can't reach anyone Truly frustrating, as I'm trying to pay for our son's educational expenses and I counted on that money= (
I made a purchase through their website for [redacted] for $I was supposed to get 8% cash back from the purchaseAccording to their website it takes days to receive the cashbackThis is the first time it has taken this long I called before 2/8/and they told me of the day time frameI called 2/8/about it and they were supposed to be research this and responding within daysNo responseI called again 3/27/and still saying it will take longerI know these dates because I received an email from them I have not received any response from this companyWhat's crazy is I see $pending from 3/8/from a qualified tripand that was from [redacted] So why is this taking so long? I am furiousIt's like they don't want to pay me the $I want answers and this is taking way too longThey even told me they say the travel that I purchased on 11/14/What's even more crazier is the associates want to say is because you paid for it and then took the trip
Enrolled Upromise college savings, and was approved for credit card UpromiseI also have a Priceline credit card same bankInterest rate Upromise 21.99% tied to college saving and pay a yearly service fee to have credit cardPriceline credit card is 15.99% same bank no college savingsPayments made on time, been a customer for years and this is negative part when same bank has higher interest rate the one tied to the college savingExactully how am I suppose to save , if the interest is high and promoting a college savingsThis is poor business practice and actually, I am not receiving a cash back as promised , estif the interest is so high I am actually paying the bank back the cash back rewardsThe program is and very misleading !
Fees and more feesTrying to close out an accountIt didn't have much money in it and had been costing $a year in (maintenance fees) and only earning $for the year! When trying to close the account, to be used to pay tuition, I was charged another $closing account feeReally? Very disappointment and would not recommend
Cannot log in to Upromise.com for months They send me an email to update my password I receive the email, I click on the reset password link contained in the email, and I am being asked to provide the verification code contained in the email I am referring to above There is no such code contained in this email, making it impossible to view our account This is not acceptable, and, we have viewed several related complaints online about issues with account access This is not acceptable, especially for a financial services incentive program website We have been members of this organization since
I have cash back from my credit card and tried to transfer it to my uPromise accountMy bank transferred the funds to uPromise in approximately daysIt has been sitting as Pending with uPromise for another days alreadyWhen I called to inquire, they said that it can take up to days to complete the transfer and the funds to be available in my accountThen, to get the funds after that, it takes another 4-weeks for me to receive a check from uPromiseThey do not offer any option to receive the funds by transfer to my bankSo, it effectively takes months to receive the cash back that I've earnedThis is preposterousBank transfers take hours MAX, and their policy to only send checks once per month is clearly a ploy to keep my money for as long as possible
I signed up for a UPromise credit card to help save money for my grandson's college education Before I even received the card my email box was flooded with email advertisements from UPromise I understand that email advertisements are their primary way of letting customers know of specials from other companies The emails have an UNSUBSCRIBE link in them which I have been clicking on since day one trying to get unsubscribed Being unable to unsubscribe, I contacted the company and cancelled my credit cardHowever, I am still receiving unwanted emails I contacted them again on August 18, by email asking them to quit flooding my email box I was told the same thing that their website says, "it takes business days to be unsubscribed" It has definitely been over business days since my first request to unsubscribe AND I no longer have their credit card but they won't stop sending me these emails Please help me
Upromise ran a promotion during the summer of where they would provide an extra 4% cash back on purchases made with their credit card I used that credit card to purchase a new refrigerator The purchase was made on July 5th during this certain promotion Their policy is the money should post between to weeks At that time I contacted Upromise and was told that they would look into the issue One the meantime I've emailed them times All responses are them telling me they are still working on it I've provided all info they have requested I've also received phone calls from them telling me that I would receive my money within days The last email I sent was on 2/5/
I have been a Upromise parent for years Thru Upromise I received nearly $2,in funds back from shopping They have been really easy to work with and keep improving on the website Compared to other similar sites they are easier and faster to get paid for everyday shopping You need to read the process and follow it
Hello, I have using Upromise for my cash rewards, and my current balance which is available to withdraw is $27, I have not violate any policies and regulations from Upromise, but they closed my account and refused to issue the check for the balance in my accountThey steal the money from my account by closing my account with a non-sense reason
I have MULTIPLE online hotel stays, that I specifically booked through the Upromise website, in order to earn cash back in my Upromise account. The funds rarely post automatically (like they are supposed to), so I always have to email Upromise to get them to look into the issues and post my funds manually. This has been going on for years. I currently have 6 hotel stays that were booked through Upromise, that I have not received the funds in my Upromise account. I have sent emails to the Upromise Customer Care center for all 6 of these (individual emails sent for each hotel stay). Instead of issuing me the funds, Upromise keeps sending me generic email responses that say they are sorry, "it is taking longer than expected" to resolve the issue with the merchant. All 6 of my unfunded hotel stays are from either February or March, so it has now been 5 to 6 months and between 150 to 180 days since those hotel stays. I still have not received funds in my Upromise account. Upromise s
Absolutely terrible savings site now with the changesThe website doesn't function and gives very little information and is not user friendlyMost of the companies no longer participate in the programI have no idea how long I will have to wait to get the savings I have been collecting for yearsThey provided absolutely no information to customers about all the changes and limitations now imposed on the accountsI will be waiting who knows how long to get the money and then I will close the account and the associated credit cardI can't express how frustrated and disappointed I am in this companyI recommend using [redacted] or some other program than this truly awful program
I strated a UPROMISE college program years ago and I have been trying to get the $40 out for months as my daughter is a senior in college.It now says it was transfered to an account but I never gave them an account before today! I have emailed them over 10 times, see that others have the same complaint and I am fed up
In October, 2016, I received an UNSOLICITED offer from UPROMISE BY [redacted] , for a [redacted] The offer clearly stated that if I used the card for a purchase within the first days, I would receive a $CASH BACK reward I did make a purchase, and did pay the UPROMISE [redacted] for that purchase Now, months later, and after making repeated calls, I still have not received my $reward Can you help me?
UPromise states on their website that funds are transferred the first of every month When you call customer service because you don't have your funds The customer service agents say 5-days Well today is day and I still don't have my funds I used this service in good faith and they are being fraudulent in distributing funds
I used Upromise.com to place orders in order to earn some cash backs in The total cash back was accumulated to more than $ My wife also had an account at the end of About 20days ago, both of us got an email and said our cash back contributions were suggesting potential fraudulent activity We submitted all requested invoices Just one day, we got emails and said "In accordance with the terms and conditions established by these partners, purchases of products for resale and/or commercial purposes are not eligible for cash back contributions, and this abuse of the Upromise service in this manner constitutes a violation of the Upromise Member Agreement (the “Agreement”)" But when you register a new account with Upromise, you cannot find any agreement with resale or commercial things I already used Upromise more than year, and they didn't detect these activities It only try to close our accounts when I want to redeem my money If you make lot
I have requested redemption of my earned rewards in the amount of $by email times, and via phone once I have yet to receive the redeemed rewards despite being told via my phone request that I would receive them Upromise provided all customers an email noting we could receive a check payout of earned rewards before the end of CYif we requested one but could not receive such a payout after DEC I would like such a redemption and requested it times via email and once via phone Upromise has my information to issue the check redemption
I’ve been a member of UPromise since 5/5/ Over that time I have earned $to help pay college expenses through their programs Fall of last year they changed their program As instructed, therefore, I designated an appropriate savings account for automatic transfer of full amount Their website states money will transfer on the 1st of the month and money has not transferred I tried to contact customer service for resolution Became concerned after reading many comments on their site; it appears many others haven’t gotten their money either and now people are getting no response when contacting customer service so their is no way to contact this company
During my request for a "forgot password" request, I did not receive an email to reset my password Upon calling the customer service line for help, I was told that function has not worked since 11/20/and would not be resolved until 11/26/ Therefore, all of my valid online purchases (Black Friday) would not earn any points as they were unable to help me access my account Therefore, anyone who was trying to reset their password would not be able to use the site In addition, I asked if the site would honor valid online purchases later in order to compensate members that had made online purchases made between the period of 11/20-11/26/The answer was no
I requested a transfer of my earnings (totaling almost $1,700) almost months ago Despite multiple attempts to reach them for an explanation as to why my money isn't being transferred, I can't reach anyone Truly frustrating, as I'm trying to pay for our son's educational expenses and I counted on that money= (
I made a purchase through their website for [redacted] for $I was supposed to get 8% cash back from the purchaseAccording to their website it takes days to receive the cashbackThis is the first time it has taken this long I called before 2/8/and they told me of the day time frameI called 2/8/about it and they were supposed to be research this and responding within daysNo responseI called again 3/27/and still saying it will take longerI know these dates because I received an email from them I have not received any response from this companyWhat's crazy is I see $pending from 3/8/from a qualified tripand that was from [redacted] So why is this taking so long? I am furiousIt's like they don't want to pay me the $I want answers and this is taking way too longThey even told me they say the travel that I purchased on 11/14/What's even more crazier is the associates want to say is because you paid for it and then took the trip
Enrolled Upromise college savings, and was approved for credit card UpromiseI also have a Priceline credit card same bankInterest rate Upromise 21.99% tied to college saving and pay a yearly service fee to have credit cardPriceline credit card is 15.99% same bank no college savingsPayments made on time, been a customer for years and this is negative part when same bank has higher interest rate the one tied to the college savingExactully how am I suppose to save , if the interest is high and promoting a college savingsThis is poor business practice and actually, I am not receiving a cash back as promised , estif the interest is so high I am actually paying the bank back the cash back rewardsThe program is and very misleading !
Fees and more feesTrying to close out an accountIt didn't have much money in it and had been costing $a year in (maintenance fees) and only earning $for the year! When trying to close the account, to be used to pay tuition, I was charged another $closing account feeReally? Very disappointment and would not recommend
Cannot log in to Upromise.com for months They send me an email to update my password I receive the email, I click on the reset password link contained in the email, and I am being asked to provide the verification code contained in the email I am referring to above There is no such code contained in this email, making it impossible to view our account This is not acceptable, and, we have viewed several related complaints online about issues with account access This is not acceptable, especially for a financial services incentive program website We have been members of this organization since
I have cash back from my credit card and tried to transfer it to my uPromise accountMy bank transferred the funds to uPromise in approximately daysIt has been sitting as Pending with uPromise for another days alreadyWhen I called to inquire, they said that it can take up to days to complete the transfer and the funds to be available in my accountThen, to get the funds after that, it takes another 4-weeks for me to receive a check from uPromiseThey do not offer any option to receive the funds by transfer to my bankSo, it effectively takes months to receive the cash back that I've earnedThis is preposterousBank transfers take hours MAX, and their policy to only send checks once per month is clearly a ploy to keep my money for as long as possible
I signed up for a UPromise credit card to help save money for my grandson's college education Before I even received the card my email box was flooded with email advertisements from UPromise I understand that email advertisements are their primary way of letting customers know of specials from other companies The emails have an UNSUBSCRIBE link in them which I have been clicking on since day one trying to get unsubscribed Being unable to unsubscribe, I contacted the company and cancelled my credit cardHowever, I am still receiving unwanted emails I contacted them again on August 18, by email asking them to quit flooding my email box I was told the same thing that their website says, "it takes business days to be unsubscribed" It has definitely been over business days since my first request to unsubscribe AND I no longer have their credit card but they won't stop sending me these emails Please help me
Upromise ran a promotion during the summer of where they would provide an extra 4% cash back on purchases made with their credit card I used that credit card to purchase a new refrigerator The purchase was made on July 5th during this certain promotion Their policy is the money should post between to weeks At that time I contacted Upromise and was told that they would look into the issue One the meantime I've emailed them times All responses are them telling me they are still working on it I've provided all info they have requested I've also received phone calls from them telling me that I would receive my money within days The last email I sent was on 2/5/
I have been a Upromise parent for years Thru Upromise I received nearly $2,in funds back from shopping They have been really easy to work with and keep improving on the website Compared to other similar sites they are easier and faster to get paid for everyday shopping You need to read the process and follow it
Hello, I have using Upromise for my cash rewards, and my current balance which is available to withdraw is $27, I have not violate any policies and regulations from Upromise, but they closed my account and refused to issue the check for the balance in my accountThey steal the money from my account by closing my account with a non-sense reason
I have MULTIPLE online hotel stays, that I specifically booked through the Upromise website, in order to earn cash back in my Upromise account. The funds rarely post automatically (like they are supposed to), so I always have to email Upromise to get them to look into the issues and post my funds manually. This has been going on for years. I currently have 6 hotel stays that were booked through Upromise, that I have not received the funds in my Upromise account. I have sent emails to the Upromise Customer Care center for all 6 of these (individual emails sent for each hotel stay). Instead of issuing me the funds, Upromise keeps sending me generic email responses that say they are sorry, "it is taking longer than expected" to resolve the issue with the merchant. All 6 of my unfunded hotel stays are from either February or March, so it has now been 5 to 6 months and between 150 to 180 days since those hotel stays. I still have not received funds in my Upromise account. Upromise s
Absolutely terrible savings site now with the changesThe website doesn't function and gives very little information and is not user friendlyMost of the companies no longer participate in the programI have no idea how long I will have to wait to get the savings I have been collecting for yearsThey provided absolutely no information to customers about all the changes and limitations now imposed on the accountsI will be waiting who knows how long to get the money and then I will close the account and the associated credit cardI can't express how frustrated and disappointed I am in this companyI recommend using [redacted] or some other program than this truly awful program
I strated a UPROMISE college program years ago and I have been trying to get the $40 out for months as my daughter is a senior in college.It now says it was transfered to an account but I never gave them an account before today! I have emailed them over 10 times, see that others have the same complaint and I am fed up
In October, 2016, I received an UNSOLICITED offer from UPROMISE BY [redacted] , for a [redacted] The offer clearly stated that if I used the card for a purchase within the first days, I would receive a $CASH BACK reward I did make a purchase, and did pay the UPROMISE [redacted] for that purchase Now, months later, and after making repeated calls, I still have not received my $reward Can you help me?
UPromise states on their website that funds are transferred the first of every month When you call customer service because you don't have your funds The customer service agents say 5-days Well today is day and I still don't have my funds I used this service in good faith and they are being fraudulent in distributing funds
I have called times since January to get my rewards dollars and I still do not have them
I used Upromise.com to place orders in order to earn some cash backs in The total cash back was accumulated to more than $ My wife also had an account at the end of About 20days ago, both of us got an email and said our cash back contributions were suggesting potential fraudulent activity We submitted all requested invoices Just one day, we got emails and said "In accordance with the terms and conditions established by these partners, purchases of products for resale and/or commercial purposes are not eligible for cash back contributions, and this abuse of the Upromise service in this manner constitutes a violation of the Upromise Member Agreement (the “Agreement”)" But when you register a new account with Upromise, you cannot find any agreement with resale or commercial things I already used Upromise more than year, and they didn't detect these activities It only try to close our accounts when I want to redeem my money If you make lot