Pete's Auto Sales

I told [redacted] to drop her car off and we would fix it ,our policy is for customers to drop off cars and they can pick up after repairs ( due to we have no waiting room and parts might need to be ordered) ..Prior to delivering the 2004 Toyota Corolla over 2 months ago I replaced the front brakes and rotors , Im attaching copies of my receipts .She therefore decided to take the car she purchase from me for her teenage son To [redacted] to look at the brakes and of course they are going to sell her new tires even if she didn't need them

Revdex.com spoke with Pete at the business, who explained that the consumer brought the vehicle in for a minor squeak that he repaired when she brought it back. A second squeak developed due to brake dust, which is a normal accumulation, and Pete was willing to fix this also, although it would not have...

been covered by the warranty. The consumer decided to take the  vehicle to a competitor and paid to have work done which may not have been needed.

Complaint: [redacted]
I am rejecting this response because:This is not about me winning a free TV. This flyer is misleading, unethical, and a predatory tactic to get people into the dealership to purchase a vehicle. 1. The flyer in large print shows there are four potential prizes to win a) $25000 cash, b) 55" 4KTV, c) Apple iPad Pro, d) Smart watch. At no place on the flyer, other than in the tiny print, is there a mention of a vacation package as a prize. However, this is a relatively minor issue compared to the next tactic used on the flyer. 2. The flyer shows that if you match a set of three matching symbols (BAR, 7, orange, cherry) that you win a prize. The misleading part of the flyer is that just to the right of the word "WIN" is one of the four prizes. Many people will read this misleading line from left to right and believe they have won the prize that aligns on the row with their matching symbols. The text on the card, right below the customer name reinforces that a prize has been won. It states "To play, simply lift tabs on card. If you have a matching pair, you win!" People with a matching pair are then instructed to proceed to Pete's Auto to claim their prize. Again, what I find misleading and deceptive is that the prizes are very closely in-line with the matching symbols leading someone to believe they had won the prize in the prize column that matches up with the row of matching symbols (in this case the row of 7s aligns with the TV). 3. Calling the number on the card only gave information about the sale and stated that a prize had been won and to go to the dealership to claim the prize. This looks and feels like a bait and switch tactic. The bait being the large prize and misleading graphic on the sales flyer, and the switch occurring when a consumer only finds out that they have won a "vacation package" that is really not a package as the consumer must pay all travel costs and a nominal fee to redeem a 3 day/2 night hotel stay.  In closing, I do not want a TV. What I would like to occur is for Pete's to apologize to the public for a misleading advertisement and use more ethical advertising techniques in their future advertisements.
Sincerely,
[redacted] P.S. I do have in my possession a full copy of the flyer with the complete game piece.