advertisingCompany has an offer they are calling a freetag offerYou can get a free cat or dog tag or upgrade to a higher end tag for $discountThe website with the offer gives a link to the free tags and a separate link to the upgrade tag optionsI made a selection from the upgrade link and placed my orderI could not get the FREETAG coupon code they gave to work, so I placed my order and asked for helpThe person I've communicated with does not seem to understand the offerThe person feels only the free part of the offer existsI've pointed them to their website where it states what I have stated hereI'm being told the website link is wrongThat there is no upgrade discount optionI asked to speak to a manger, but was not allowed toI was instead told the business owner and CTO (yes, the person said CTO) said to cancel my orderNOTE: These conversations have been going on for 3-daysIf their offer is incorrect, then why hasn't their website been updated?
advertisingCompany has an offer they are calling a freetag offerYou can get a free cat or dog tag or upgrade to a higher end tag for $discountThe website with the offer gives a link to the free tags and a separate link to the upgrade tag optionsI made a selection from the upgrade link and placed my orderI could not get the FREETAG coupon code they gave to work, so I placed my order and asked for helpThe person I've communicated with does not seem to understand the offerThe person feels only the free part of the offer existsI've pointed them to their website where it states what I have stated hereI'm being told the website link is wrongThat there is no upgrade discount optionI asked to speak to a manger, but was not allowed toI was instead told the business owner and CTO (yes, the person said CTO) said to cancel my orderNOTE: These conversations have been going on for 3-daysIf their offer is incorrect, then why hasn't their website been updated?
advertisingCompany has an offer they are calling a freetag offerYou can get a free cat or dog tag or upgrade to a higher end tag for $discountThe website with the offer gives a link to the free tags and a separate link to the upgrade tag optionsI made a selection from the upgrade link and placed my orderI could not get the FREETAG coupon code they gave to work, so I placed my order and asked for helpThe person I've communicated with does not seem to understand the offerThe person feels only the free part of the offer existsI've pointed them to their website where it states what I have stated hereI'm being told the website link is wrongThat there is no upgrade discount optionI asked to speak to a manger, but was not allowed toI was instead told the business owner and CTO (yes, the person said CTO) said to cancel my orderNOTE: These conversations have been going on for 3-daysIf their offer is incorrect, then why hasn't their website been updated?
The website has an offer for a free ID tag where the customer pays only the shipping and handling (and tax, if a Washington state resident)This typically comes in around $ The URL is PetHub.com/FreeTag.In addition, the user may apply the value of the coupon ($14.95) to purchasing
another eligible product on the websiteProducts that are not eligible include integrated collars, personalized ID tags, and products where PetHub makes a donation from proceeds of the sale of the product This is stated clearly on the page.When the customer went to apply the coupon to one of the products that was not eligible for the discount, he found that the coupon would not work He proceeded to make the purchase using another $5-off coupon that did workThen the customer wrote our technical support team demanding the additional $to be taken off of his purchase price When we explained that the coupon would not work for that particular product, we offered to refund his purchaseHe stated that he wanted the discount regardlessBecause we could not come to terms with the customer, we fully refunded his purchase price and expressed regret that we could not come to an agreement.PetHub took additional steps to further clarify the free offer page by putting additional text near the button that explained only certain products were eligible and that the button would take the user to the full catalog PetHub advised the customer of these changes Unfortunately, the customer decided to post disparaging remarks on PetHub's Facebook wall, send multiple emails to the support team, posted a negative review on Google, and now submitted a claim to the Revdex.com
advertisingCompany has an offer they are calling a freetag offerYou can get a free cat or dog tag or upgrade to a higher end tag for $discountThe website with the offer gives a link to the free tags and a separate link to the upgrade tag optionsI made a selection from the upgrade link and placed my orderI could not get the FREETAG coupon code they gave to work, so I placed my order and asked for helpThe person I've communicated with does not seem to understand the offerThe person feels only the free part of the offer existsI've pointed them to their website where it states what I have stated hereI'm being told the website link is wrongThat there is no upgrade discount optionI asked to speak to a manger, but was not allowed toI was instead told the business owner and CTO (yes, the person said CTO) said to cancel my orderNOTE: These conversations have been going on for 3-daysIf their offer is incorrect, then why hasn't their website been updated?
advertisingCompany has an offer they are calling a freetag offerYou can get a free cat or dog tag or upgrade to a higher end tag for $discountThe website with the offer gives a link to the free tags and a separate link to the upgrade tag optionsI made a selection from the upgrade link and placed my orderI could not get the FREETAG coupon code they gave to work, so I placed my order and asked for helpThe person I've communicated with does not seem to understand the offerThe person feels only the free part of the offer existsI've pointed them to their website where it states what I have stated hereI'm being told the website link is wrongThat there is no upgrade discount optionI asked to speak to a manger, but was not allowed toI was instead told the business owner and CTO (yes, the person said CTO) said to cancel my orderNOTE: These conversations have been going on for 3-daysIf their offer is incorrect, then why hasn't their website been updated?
advertisingCompany has an offer they are calling a freetag offerYou can get a free cat or dog tag or upgrade to a higher end tag for $discountThe website with the offer gives a link to the free tags and a separate link to the upgrade tag optionsI made a selection from the upgrade link and placed my orderI could not get the FREETAG coupon code they gave to work, so I placed my order and asked for helpThe person I've communicated with does not seem to understand the offerThe person feels only the free part of the offer existsI've pointed them to their website where it states what I have stated hereI'm being told the website link is wrongThat there is no upgrade discount optionI asked to speak to a manger, but was not allowed toI was instead told the business owner and CTO (yes, the person said CTO) said to cancel my orderNOTE: These conversations have been going on for 3-daysIf their offer is incorrect, then why hasn't their website been updated?
The website has an offer for a free ID tag where the customer pays only the shipping and handling (and tax, if a Washington state resident)This typically comes in around $ The URL is PetHub.com/FreeTag.In addition, the user may apply the value of the coupon ($14.95) to purchasing
another eligible product on the websiteProducts that are not eligible include integrated collars, personalized ID tags, and products where PetHub makes a donation from proceeds of the sale of the product This is stated clearly on the page.When the customer went to apply the coupon to one of the products that was not eligible for the discount, he found that the coupon would not work He proceeded to make the purchase using another $5-off coupon that did workThen the customer wrote our technical support team demanding the additional $to be taken off of his purchase price When we explained that the coupon would not work for that particular product, we offered to refund his purchaseHe stated that he wanted the discount regardlessBecause we could not come to terms with the customer, we fully refunded his purchase price and expressed regret that we could not come to an agreement.PetHub took additional steps to further clarify the free offer page by putting additional text near the button that explained only certain products were eligible and that the button would take the user to the full catalog PetHub advised the customer of these changes Unfortunately, the customer decided to post disparaging remarks on PetHub's Facebook wall, send multiple emails to the support team, posted a negative review on Google, and now submitted a claim to the Revdex.com