Petito Oral Surgery, LLC

Max World of Cars II strives in having great customer service, therefore we'd like to gift [redacted] a month warranty for any unexpected repairs that may come along the way Used cars over k miles may be unpredictableThank You Max World of Cars II

Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Please add your rejection comments below [The issue is related to you continuing to hold onto funds We paid up front what you claimed our deductible would be At the point that you had received the majority of the funds do you for the services provided, you should have refunded the balance of the deductible that we paid You have no right to continue to hold onto the over-payment that was made At this point, we are due $ That is the issue You refused to refund any portion of the deductible at any point THAT IS THE ISSUE I expect a check for the amount now due us Regards, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: This is wholly untrue There was no offer to have their mechanic address the problem I spoke with the salesperson, [redacted] ***, and was never hostile or abusive in any manner Further, their claim that it passed NYS inspection is suspect considering the inspection was performed by their mechanic So they themselves certified that the car was, according to NYS law, road worthyThe car was not out of its warrantee period because the car was not delivered on the listed contract date due to the fact that it was with their mechanic for repairs after not functioning properly the day we showed up to pick it up In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

[redacted] purchased a Jeep Compass on from Max World of Cars IIThe vehicle passed inspection by a New York State Certified Inspection Facility (See attached inspection receipt).The vehicle was sold with the mileage of 103,to the customerThe customer was verbally told Pursuant to the New York State Lemon law they have a day warranty on the vehicle as covered under the lawAt the time of purchase the customer was given the option to purchase extended warranty as recommended to all our customers who purchase vehicles over 100,milesThe customer declined the option to purchase an extended warrantyAs [redacted] states in his allegations that the vehicle started giving problems after the days had expiredHe contacted Max World of Cars IIdays later from the date of purchaseAt that time, Notwithstanding the fact that we offered him the option to take the vehicle to the mechanics we use and getting a discounted price for the repairs, he profusely refused and was hostileWe tried to handle the situation in an amicable manner, the offer still stands for the customer to take the vehicle to one of the mechanics and getting the repairs done at a discounted price

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because: I communicated with the dealership and respectfully rejected their "gift" of service maintenance which is useless to me now after I have put in thousands of dollars to fix the issues Short of them buying the car back from me and making me whole for the cost of the car I will not be doing further business with this company. Thank you*** ***
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

I write in response to the complaint submitted by mrs *** regarding the billing for treatment rendered to her son on 6/2/First off, please find enclosed the third page of our initial intake form which describes the complexities of health insurance billing and which specifically states
that insurances may deny claims even after they have been verified and pre-authorizedAlso please note that this form is signed and dated by Mr ***Mrs *** is simply inaccurate in some of her statements and datesPlease find enclosed all of the legal, supporting documents to demonstrate thisPer protocol, the claim was initially sent to *** ***After we got a denial on 6/26/15, we appealed this and also sent the claim to *** ***, again per protocolThe *** plan also denied the claim on 7/30/At that time, as is standard and clearly noted in the form Mr *** signed, the patient’s family was billed the balance for servicesOn 8/20/a payment was received from Unitedhealth after re-processing the claimOn 10/6/an additional payment for anesthesia was again re-processed and paid(based on this a partial refund has been calculated and will be sent out this week)They informed us they would again reprocess the claim for the final block of anesthesiaWe have documentation and reference numbers for all these factsWe are still waiting to hear regarding the third anesthesia charge of which is pending the final re-processingIf this is denied my office has the legal right, as stated in the document signed by Mr *** and in the provider contract signed with *** *** and *** ***, to collect this payment from the patient’s familyIt has nothing to do with deductibles met, because at that point it would be considered an uncovered procedure

[redacted] purchased a 2007 Jeep Compass on 06/**/2017 from Max World of Cars II. The vehicle passed inspection by a New York State Certified Inspection Facility (See attached inspection receipt).The vehicle was sold with the mileage of 103,636 to the customer. The customer was verbally told...

Pursuant to the New York State Lemon law they have a 30 day warranty on the vehicle as covered under the law. At the time of purchase the customer was given the option to purchase extended warranty as recommended to all our customers who purchase vehicles over 100,000 miles. The customer declined the option to purchase an extended warranty. As [redacted] states in his allegations that the vehicle started giving problems after the 30 days had expired. He contacted Max World of Cars II. 60 days later from the date of purchase. At that time, Notwithstanding the fact that we offered him the option to take the vehicle to the mechanics we use and getting a discounted price for the repairs, he profusely refused and was hostile. We tried to handle the situation in an amicable manner, the offer still stands for the customer to take the vehicle to one of the mechanics and getting the repairs done at a discounted price.

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. Please add your rejection comments below. 
[The issue is related to you continuing to hold onto funds.  We paid up front what you claimed our deductible would be.  At the point that you had received the majority of the funds do you for the services provided, you should have refunded the balance of the deductible that we paid.   You have no right to continue to hold onto the over-payment that was made.  At this point, we are due $434.28.  That is the issue.  You refused to refund any portion of the deductible at any point.  THAT IS THE ISSUE.  I expect a check for the amount now due us.  
Regards,
[redacted]

Max World of Cars II strives in having great customer service, therefore we'd like to gift [redacted] a 6 month warranty for any unexpected repairs that may come along the way.  Used cars over 100 k miles may be unpredictable. Thank You Max World of Cars II

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

This is wholly untrue.  There was no offer to have their mechanic address the problem.  I spoke with the salesperson, [redacted], and was never hostile or abusive in any manner.  Further, their claim that it passed NYS inspection is suspect considering the inspection was performed by their mechanic.  So they themselves certified that the car was, according to NYS law, road worthy. The car was not out of its warrantee period because the car was not delivered on the listed contract date due to the fact that it was with their mechanic for repairs after not functioning properly the day we showed up to pick it up. 
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]