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Petland of Chicago Ridge

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Reviews Pet Shop, Pet Supplies Petland of Chicago Ridge

Petland of Chicago Ridge Reviews (4)

I bought a purebred Yorkshire terrier from Petland $5500.To find out my puppy’s sibling which was in her cage was hospitalized and they didn’t tell me my puppy has been sick for 2 weeks going back and forth to the veterinarian. How can you sell a dog when you know that the sibling is sick in the hospital how horrible is that with a contagious illness?Then to top everything off they said I can’t get my money back I would get credit. Why would you get credit? When you go to buy a puppy and something happens usually it wouldn’t you just go and pick out another one not me I only wanted this one. This is been one of the worst experiences of my life

Petland of Chicago Ridge Response • Aug 27, 2018

To whom it may concern:

Please find the attached letter in response to complaint Id #***. We have also attached a copy of the original complaint for your reference.

Thanks!

Solutions.pet

***Manager

Email: ***@solutions.pet

Phone: (***

Fax: (***

WARNING: YOU HAVE RECEIVED AN EMAIL THAT ORIGINATED FROM OUTSIDE THE ORGANIZATION. PLEASE VERIFY ALL MESSAGE CONTENT BEFORE CLICKING ON LINKS OR ATTACHMENTS.

Buyer beware !!
I came in with a broken heart from a dog that I knew in my home was going to be dying soon from cancer. Discussed it with one of the sales people and I picked out a particular puppy I wish to get to see.
I said I had hoped to purchase this puppy.
Before I knew it I have a book that looks very formal with a bunch of paperwork and a sales person talking 90 miles an hour about anything and everything in the book whether I understood it or not. I didn’t receive all my documentation. I did receive documentation that states that the dog was well. Explain that I see a little bit of clear running this in the nose and they say that’s nothing. The next thing I know is the pup comes down with kennel cough. Take it to one of their vets but unfortunately, my two dogs home catch it as well.
No I only not purchased an expensive sick dog but incur his cost and the cost of my other two dogs treatment for kennel cough that lasted over two weeks with numerous meds!!
The bigger aggravation is when I see the bill and I realize that my loan is much larger than the purchase of the dog stated on the paper! when I question them come to told that it says no charge for all the bags they gave to me seeming as a gift for the puppy... yet they have to list a price so they put $500 at the top of this paper. Well charged me that and when asked again about it they told me it came with the dog! I informed them that I thought that was a gift from them and they said no it came with the dog therefore I bought it.
I told them that these would never be the items that I would’ve chose in particular for this puppy and they said it either comes with the puppy or the puppy is not for sale!!
I won’t be paying this amount and I told them and “lenders” the same thing.
This business is an out right Scam!!!

Initial Business Response /* (1000, 11, 2015/09/04) */
Thank for forwarding the issue which the [redacted] have presented to you. After reviewing the items of concern in relation to the notes which were taken on the day of the inspection and the submitted inspection report, (a copy of which I have...

attached) it should reflect that there was indeed a thorough inspection done on the home at the time. As to the cracks along the tiles this was not due to a structural deficiency with the foundation or the floor support system within the home. These were also a readily visible and obvious item that were very easily seen prior to the inspection and should have been an item noted at the time of the offer being given to the sellers prior to the inspection. Home inspections are not intended to divulge readily visible cosmetic type items such as this unless they are indeed the result of a structural issue within the home of which this was not. In regards to the refrigerator the temperature setting were adjusted and digital temperature probes were conducted during various stages of the inspection as reviewed in the inspection notes taken at the time and there were no signs of irregularities with the unit at that time. That is not to say that the unit could have developed an issue after the inspection. Home inspections are conducted to give an assessment of what is in functional order/operation at the time of the inspection and is not to be construed as a home warranty to ensure proper operation after the day of the inspection. As to the fireplace this was an item that was called out on the report and it would have been up to the buyers to have requested that further review/repair be done by the sellers once tis was disclosed to them. Inspection/review of the electrical system within the home is done to ensure that there are no irregular connections such as an open ground or hot neutral reverse connections or any other type of irregularity. This home was serviced by a 200 amp service panel with branch circuits appearing to have been properly connected at the panel as per the notes and inspection report. At the time of the inspection there were no outlets noted that were in need of replacement and with the home being of a fairly young age it seems odd that five outlets would have had to be replaced as this system would have also been verified and signed off on by the local electrical inspector with the building safety department prior to occupancy having been granted by the City of Bloomington.As to the ceiling and staining issues within the attic and home. A FLIR T 360 thermal/infrared camera is used on all inspections to determine the presence of any type of moisture within the home. The walls and ceilings are thoroughly reviewed for any noted signs of heat or moisture. The underside of the OSB board that is used as the roof sheathing/decking is also reviwed and in accordance with the notes taken at the time of the inspectioin there were no areas of active moisture noted even around the darkened area of concern. with this type of equipment not detecting any present moisture issues it was considered to have been an item that was addressed prior to the inspection having been done. In closing the mentioned items of concern would have been addressed as a listed item of concern on the summary page of the report if they had indeed been a concern or noted at the time of the inspection. Thank you for your time and efforts in regards to this matter and if I can be of any further assistance please feel free to call.:Home inspection report for 1312 Ballyshannon.pdf:

We brought our dog home less than two weeks ago . We have been to the vet three times already the poor dog has parasites in his poop , nose infection and possible mites! Really !! You pay $2200 for your dog take him to the vet pay another $400 for wellness package and now for medication ,plus worry about if the dog is going to be healthy or not . And your time back and forth . Never had this with any of our dogs .

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Address: 110 Commons Drive, Chicago Ridge, Illinois, United States, 60415-1285

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