Petmate

Petmate will be issuing a refund in the amount of $ [redacted] should receive the refund check in 2-weeks Her claim failed due to two different agents working on it On 3/she informed the first agent that she only needed one pole This agent supplied the part and then she submitted a complaint that the wire for the door was missing which another agent received Sincerely, [redacted]

Petmate will be issuing a refund in the amount of $ *** *** should receive the refund check in 2-weeks. Her claim failed due to two different agents working on it. On 3/she informed the first agent that she only needed one pole. This agent supplied the
part and then she submitted a complaint that the wire for the door was missing which another agent received. Sincerely,*** ***
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To Whom It May Concern,On 12/8/at 10:AM, I left a message for *** *** to call me back regarding the complaint.On 12/11/at 1:PM, she did return my call but I was out of the office. On 12/15/at 11:AM, I left a message that I was back in the office and could discuss the
situation.On 12/16/at 4:12PM, I have not heard back from her.We are willing to help *** *** but require a copy of the purchase receipt to do so. Our accounting office requires this documentation to support our request for the refund check to be generated. Once she supplies this information then it can take 2-weeks for her to receive the refund.Petmate is a manufacturer which sells to retail stores. The retailers we conduct business with will usually handle the return of an item that does not meet expectations based on programs that we have established with them. Usually, the receipt is required to handle this process too.If further information is needed please let me know.Sincerely,*** ***
*** *** *** ** ***

To Whom It May Concern,On 12/8/at 10:AM, I left a message for *** *** to call me back regarding the complaint.On 12/11/at 1:PM, she did return my call but I was out of the office. On 12/15/at 11:AM, I left a message that I was back in the office and could discuss the
situation.On 12/16/at 4:12PM, I have not heard back from her.We are willing to help *** *** but require a copy of the purchase receipt to do so. Our accounting office requires this documentation to support our request for the refund check to be generated. Once she supplies this information then it can take 2-weeks for her to receive the refund.Petmate is a manufacturer which sells to retail stores. The retailers we conduct business with will usually handle the return of an item that does not meet expectations based on programs that we have established with them. Usually, the receipt is required to handle this process too.If further information is needed please let me know.Sincerely,*** ***
*** *** *** ** ***

Petmate will be issuing a refund in the amount of $198.47.  [redacted] should receive the refund check in 2-3 weeks.  Her claim failed due to two different agents working on it.  On 3/14 she informed the first agent that she only needed one pole.  This agent supplied the...

part and then she submitted a complaint that the wire for the door was missing which another agent received.  Sincerely,[redacted]
[redacted]
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