Petroleum Wholesale LLP.

We groomed her dog Toby on April 20th. She said she was 'pleased with how nice Toby looked at pickup. Two days later she brought him in and asked that bis ears be trimmed a little shorter, which we gladly did. There was nothing wrong with the dog at that time. A week later [redacted] came back...

into the shop claiming her vet said the dog scrum was irritated with dirty equipement. First off we use a professional sterilizer so I knew this was not the case. We always stand. behind our work and told her if she brought in a statement from her vet saying we caused this irritation from grooming we would be more than happy to take care of this issue. She had shown pies of her dog that appeared to have an allergy issue or possible anal gland problems and had been scooting around on a carpet. She said her vet would not give her anything. Which did not surprise me as we did not cause this dog's problem.Next she proceeded to say in front of a witness that everywhere else she complains refunds her money. When I asked her if it was Petco orPetsmart she said yes and small businesses as well.....And if I don't she'll cost me money by harassing me on social media. I don't take kindly to threats and will not compensate someone that makes a habit out of this. She should be ashamed of herself.