[redacted] dropped off his 2001 Buick Park Avenue on April 22, 2015. [redacted] authorized Rapid Transmission to exchange his transmission with a good used one. On Friday, April 24, Rapid called [redacted] and asked if it would be able to make a $1000 down payment, as this practice is customary...
when Rapid comes out of pocket to order the transmission. [redacted] was not in a position to leave a deposit and was told by Rapid management, not to worry about it, as long as he can pick it up by the following Tuesday, work would remain in progress. At no time was [redacted] told there was a mechanics lien put on his vehicle, nor was [redacted] ever threatened with or charged a storage fee to keep his car over the weekend until he was available to pick it up. Furthermore, [redacted] was certainly never called back a second time and threatened with having to pick up the vehicle by 9 am on April 25th.
[redacted] never complained to anyone at the Rapid Transmission location about these threats and came and picked up his vehicle on April 28th per the arrangement. [redacted] returned to Rapid on May 6th for his 500 mile recheck and again, never mentioned the potential mechanics lien or threatening phone calls.
[redacted] dropped off his 2001 Buick Park Avenue on April 22, 2015. [redacted] authorized Rapid Transmission to exchange his transmission with a good used one. On Friday, April 24, Rapid called [redacted] and asked if it would be able to make a $1000 down payment, as this practice is customary...
when Rapid comes out of pocket to order the transmission. [redacted] was not in a position to leave a deposit and was told by Rapid management, not to worry about it, as long as he can pick it up by the following Tuesday, work would remain in progress. At no time was [redacted] told there was a mechanics lien put on his vehicle, nor was [redacted] ever threatened with or charged a storage fee to keep his car over the weekend until he was available to pick it up. Furthermore, [redacted] was certainly never called back a second time and threatened with having to pick up the vehicle by 9 am on April 25th.
[redacted] never complained to anyone at the Rapid Transmission location about these threats and came and picked up his vehicle on April 28th per the arrangement. [redacted] returned to Rapid on May 6th for his 500 mile recheck and again, never mentioned the potential mechanics lien or threatening phone calls.
Regards,
[redacted], President