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P.F. Danforth

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P.F. Danforth Reviews (1)

Review: My complaint has is multi faceted. The first part of the complaint is that when P.F. Danforth put in my driveway they did an inferior job. The day the driveway was put in my husband questioned a spot that was not done properly so they "fixed it". We could see right away that the fix job made the driveway look like it had been patched. We immediately called Danforth to complain and he came back to look at it. He offered to sealcoat the driveway for free in a few months saying that the spot would blend in. He also wrote us a slip saying this and that if we were not satisfied he would refund us $500. Approximately 5 months later I contacted Danforth because he had never come to sealcoat the driveway. I sent him a letter also stating that there were spots where aggregate was showing and the seams were cracking and crumbling. Several months later he finally came to sealcoat. He never called so we could move my husbands car out of the garage. Luckily for us a neighbor saw Mr. Danforth and alerted us that he was here. While at my house he was very rude to me going as far as calling me crazy because when he asked me to sign a paper saying he had sealcoated the driveway I was making note on it that he had sealcoated but that I was not as of yet satisfied with the work. He ripped the paper out of my hands, made several nasty comments and then drove away without even putting up yellow tape in front of the driveway. He never adressed the crumbling seams, or the aggregate and the sealcoating only made the patched spot look worst. I have now been calling him for over a year trying to get him to honor his written agreement of refunding us $500. In this time he has sent us three checks equaling $100 ( all personal checks - not from the business) but now he will not even return my phone calls. I call and leave messages either with a perso or mostly on an answering machine and he doesn't even aknowledge that I have called.Desired Settlement: I would love to have the driveway replaced and done correctly but not by P.F. Danforth. The minimum outcome I would like is for Danforth to keep to his written word and refund us the rest of the satifaction gaurentee. I would however like Danforth to refund us the cost of the driveway so that we could have it replaced properly

Business

Response:

I sent the consumer the 500.00 dollars she was asking for. This has been resolved.

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Description: PAVING CONTRACTORS, Highway, Street, and Bridge Construction (NAICS: 237310)

Address: 215 Plain St, Norton, Massachusetts, United States, 02766-2401

Phone:

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