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Pflum's Atascadero Muffler/Used Cars

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Pflum's Atascadero Muffler/Used Cars Reviews (5)

As stated by the BusinessThis letter is in response to Complaint ID# The Customer was made aware at the time of sale that he could take the vehicle to his mechanicHe also chose to agree to our basic warranty and declined to buy a warrantyHe states in one of his responses to you that he looked up the Kelly Blue Book Value with mileage and it was only so that is why he offered under dealer asking priceUnfortunately he was wrong on 03/14/Kelly Blue Book Value was ....Total Lending / Suggested Retail We strive to ensure that all our vehicles are safe and in good condition before they are put on the frontline of our lotAfter a sale we do not know if our customers abuse the vehicles when driving themThere is a chance that the Customer could have caused the damage to said vehicle; obviously there were no problems at time of purchaseEnclosed is the previous correspondence, signed warranty’s and AS IS section on the sales contract that the Customer signedWe regret the Customer had a mechanical problem with the vehicle he purchased from us, but we did offer him options that he rejectedFeel free to contact us anytimeBeat Regards ***

Complaint:
I am rejecting this response because:They told us the cars were under a day warranty and as we were signing the paperwork he said that since we paid cash the warranty was voidGars transmission said the problems the vehicle had, which they found less than weeks after purchase, was from the previous owner towing too much than the vehicle could handleWe did not tow with itThe oil leak was noted the day after sale when the ground under vehicle was drenchedWe took it to the dealer and they told us to drive it min a day to make the valve swell up from just sitting at the lotThis is not what the oil leak was coming fromAgain, the price posted on the truck at the lot was $6395, but was listed as also having power windows, power steering, and other elements it did not possess, which the dealer admited and said they would reduce the $posted priceWe could have bought from a private party for $3000, lots were for sale in our area, but we wrongly believed that a car dealer sale would be more reliable.
Regards,
A*** ***

This letter is a response to A*** ***'s complaint about purchase of Chevrolet Silverado.At the time of sale he offered to pay cash for the truck, a total of $5,dollars.The truck was listed on the lot at $7,495, plus fees of Tax, License, Smog and DMV documentation.This was A***
***'s third visit to the car lotEach visit he was quoted the price of $7,495, including feesHe was also told that the truck was a good running vehicle and it isHe still wanted to pay only $5,In the conversation we agreed that the sell of the truck at that price, cash only plus fees, for that price only the safety items: brakes, lights, wipers, seat belts would be covered under the day warranty and A*** *** agreed(initial of A*** *** on contract).If he would have agreed to the selling price of $7,the extended warranty would have been in affect

This letter is a response to A*** ***'s complaint about purchase of
Chevrolet SilveradoAt the time of sale he offered to pay cash for the truck, a total of $5,dollarsThe truck was listed on the lot at $7,495, plus fees of Tax, License, Smog and DMV documentationThis was A*** ***'s third visit to the car lotEach visit he was quoted the price of $7,495, including feesHe was also told that the truck was a good running vehicle and it isHe still wanted to pay only $5,In the conversation we agreed that the sell of the truck at that price, cash only plus fees, for that price only the safety items: brakes, lights, wipers, seat belts would be covered under the day warranty and A*** *** agreed(initial of A*** *** on contract)If he would have agreed to the selling price of $7,the extended warranty would have been in affect

Complaint:
I am rejecting this response because:
They told us the cars were under a day warranty and as we were signing the paperwork he said that since we paid cash the warranty was voidGars transmission said the problems the vehicle had, which they found less than weeks after purchase, was from the previous owner towing too much than the vehicle could handleWe did not tow with itThe oil leak was noted the day after sale when the ground under vehicle was drenchedWe took it to the dealer and they told us to drive it min a day to make the valve swell up from just sitting at the lotThis is not what the oil leak was coming fromAgain, the price posted on the truck at the lot was $6395, but was listed as also having power windows, power steering, and other elements it did not possess, which the dealer admited and said they would reduce the $posted priceWe could have bought from a private party for $3000, lots were for sale in our area, but we wrongly believed that a car dealer sale would be more reliable.
Regards,
A*** ***

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Address: 5970 El Camino Real, Atascadero, California, United States, 93422-3320

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