P.H. Edwards Furniture Inc.

Ican mail you a copy my corrispondence with the insurance if you need to see them I told them the truth as I saw it the seams were out nothing was torn the threads were unraveled if my dog destroyed them the needle holes would have been torn I do not want a store credit I paid her in cash I want the price of returned to me in cash ]
Regards,
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Ms. [redacted] purchased a sofa on layaway back in October 2014.  When she made her final payment, she paid for  a [redacted] Insurance policy because she had a dog but never indicated what type or how large of a dog she had.  We maintain that the damage was caused by the dog and its excessive...

weight and the weight being concentrated by its paws and not evenly distributed like a human being sitting on it plus the extra bounce when a dog climbs on and off.  The dog is approximately 180lbs+- Great Dane. The sofa wasn't designed for that type of use. Ms. [redacted] originally called [redacted] Insurance on 6/10/15 and told them that the damage may be from the dog but not sure.  6/15 photos received by [redacted] Insurance.  6/22 [redacted] Insurance called Ms. [redacted] to discuss and somehow now it is the manufacture problem.From what [redacted] has told us she wasn't totally upfront in explaining the situation to [redacted] in regards to how large a dog she owns.  if it had been said that the dog caused the damage, [redacted] Insurance would have bought her a new couch.At this point [redacted] Insurance has reimbursed me $355 and  I have informed Ms. [redacted] that I will send to her or even drop off the check. I will also reimburse her the $40 for the warranty.   Ms. [redacted] told me that she has already gone out and bought a new sofa before we settled this mess.I will give her a store credit of $438.34 which is the balance of what she paid including the [redacted] insurance policy.Sincerely,