We received a check on 11/25/from Cherry Hill Health Center in the amount of $ We were seeking the full $but the health center withheld $from the amount for a treatment which they said they performed but I am not aware of any such treatment Unfortunately, I have cashed the check since we were in need of the funds However, I do request that Cherry Hill Health Center reconsider refunding the $also or provide documentation that a treatment was received by my wife
Dear Revdex.com, I am writing in regards to a compliant received in your office by [redacted] submitted on 11/15/ID # [redacted] The complaint states that he and his wife are patients here in the facility, and that our new Pressure Wave therapy was found to be painful, and he did not want the machine used on him or his wifeLet me first start by saying that Mr [redacted] is not a patient here in our officeHe accompanied his wife, *** [redacted] to her Physical Therapy evaluation appointment The patient was seen here several times in our therapy department and was seeing great improvement per our therapist The Patient was educated on the use of the medical waver for her hamstring tightnessPatient was educated that the medical wave is an FDA approved device but is still on the trial periods of usePatient was informed of the indications and complaint on the use of the deviceThe patient stated to the Doctor of Physical Therapy that she had her own money, and wanted to purchase treatments of the medical wave therapyPatient is of sound mind and Mr [redacted] does not have power of attorney over the patient, so we proceeded with the new therapyMr [redacted] has since stated that Ms [redacted] would not be returning for therapy, as he has admitted her into a care facilityI spoke with the billing manager and a refund was issued to Ms [redacted] for the unused portion of her treatment on November 14, The check has cleared our bank If you have any questions regarding this complaint please feel free to call the office at [redacted] Sincerely, [redacted]
Complaint: [redacted] I am rejecting this response because: I feel that you took advantage of my wifeShe does not have the capacity to make these decisions Sincerely, [redacted]
We received a check on 11/25/from Cherry Hill Health Center in the amount of $ We were seeking the full $but the health center withheld $from the amount for a treatment which they said they performed but I am not aware of any such treatment Unfortunately, I have cashed the check since we were in need of the funds However, I do request that Cherry Hill Health Center reconsider refunding the $also or provide documentation that a treatment was received by my wife
Dear Revdex.com, I am writing in regards to a compliant received in your office by [redacted] submitted on 11/15/ID # [redacted] The complaint states that he and his wife are patients here in the facility, and that our new Pressure Wave therapy was found to be painful, and he did not want the machine used on him or his wifeLet me first start by saying that Mr [redacted] is not a patient here in our officeHe accompanied his wife, *** [redacted] to her Physical Therapy evaluation appointment The patient was seen here several times in our therapy department and was seeing great improvement per our therapist The Patient was educated on the use of the medical waver for her hamstring tightnessPatient was educated that the medical wave is an FDA approved device but is still on the trial periods of usePatient was informed of the indications and complaint on the use of the deviceThe patient stated to the Doctor of Physical Therapy that she had her own money, and wanted to purchase treatments of the medical wave therapyPatient is of sound mind and Mr [redacted] does not have power of attorney over the patient, so we proceeded with the new therapyMr [redacted] has since stated that Ms [redacted] would not be returning for therapy, as he has admitted her into a care facilityI spoke with the billing manager and a refund was issued to Ms [redacted] for the unused portion of her treatment on November 14, The check has cleared our bank If you have any questions regarding this complaint please feel free to call the office at [redacted] Sincerely, [redacted]
Complaint: [redacted] I am rejecting this response because: I feel that you took advantage of my wifeShe does not have the capacity to make these decisions Sincerely, [redacted]