PHARMASAVE ESQUIMALT

Dear Revdex.com,If this member wants a refund, he only has to ask for itin my years owning Cherry Blossoms, I have never had a member who complained more about everything in the worldRelationships is an "Inside Out" job, not fix the outer to find the inner.The issue he is referring to is not an issue for there 50,members on the site and he wants us to change how we are doing it, so he feels better about itThe question is, "what about the other 49,members who are just fine about how it works now"?Just tell us what you'd like us to do...Aloha, CB Mike.President of Cherry Blossoms, Inc

This complaint has been satisfied to our members satisfaction? His money was returned by [redacted] ***? Aloha? [redacted] ?

Complaint: [redacted] I am humbly rejecting this response because: I appreciate that the business graciously acknowledges that I have been a supporting member for several yearsWe have had several cordial email exchanges that have hopefully improved members' experiences within the sitei want to maintain these cordial exchanges, and I respect the offer of a refund of my March and April chargesi again ask for a refund of the six months from March to August because those are the months, to date, that I had difficulty navigating the siteOn some days, it was not accessible at allTrue, the only emails I submitted to them concerning this problem were during the months of March and April of I did not receive a reply after the April email, so I was unsure of their response or stanceI did attempt to resolve the problems by following their suggestions, and I tried to give it - and them - time to resolve the seemingly continuous problems; thus my decision not to send another email after AprilTo this day, I still do not know why the site is not operating as it once was, but I will compliment them on their improved chat featureI am not an unreasonable man, nor unfairI understand that occasional problems can occurHowever, I am a firm believer that paid-for services should be reliable during a large majority of the timeTheir services were great before April 2016, but not so afterI would like to again say thanks for the 2-month refund offer, but I ask that they reconsider my 6-month refund requestIf they do not accept, and again offer only the 2-month refund to me, then I shall accept, for then I shall believe they truly feel it is the best courseI will leave this in their hands Sincerely, [redacted]

Attached is the ? email correspondence with Mr ? [redacted] ? In that correspondence ? he asked for and we agreed to refund the charged for membership ? on 10-15-? We feel the charge of on 7-? Mr [redacted] bears ? responsibility ? since we were never given the chance to help rectify the problem logging in ? ? Thank you? Neal W [redacted] ? Cherry Blossoms Inc.?

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meI truly appreciate the respect and consideration that *** *** showed in his decision to honor my request
Sincerely,
*** ***

From: Cherry Blossoms Customer Support [mailto:[email protected]] Sent: Monday, January 29, 3:PM To: Tanya McDowell Subject: RE: A Message from Your Revdex.com Payment sent to Tony N*** January 22, at 10:02:PM PST Transaction ID: *** Payment Status: COMPLETED Gross amount -$39.95 USD We have no postal address on file
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This message is in regard to my complaint submitted on 11/15/against Cherry Blossoms, Inc ID ***.*** refunded my money for this purches
upon the real card which I recived days after I filed my complaint ty for your time but we no longer need to persue this account I am satisfied to have my money back ty

Complaint: ***
I am humbly rejecting this response because:
I appreciate that the business graciously acknowledges that I have been a supporting member for several yearsWe have had several cordial email exchanges that have hopefully improved members' experiences within the sitei want to maintain these cordial exchanges, and I respect the offer of a refund of my March and April chargesi again ask for a refund of the six months from March to August because those are the months, to date, that I had difficulty navigating the siteOn some days, it was not accessible at allTrue, the only emails I submitted to them concerning this problem were during the months of March and April of I did not receive a reply after the April email, so I was unsure of their response or stanceI did attempt to resolve the problems by following their suggestions, and I tried to give it - and them - time to resolve the seemingly continuous problems; thus my decision not to send another email after AprilTo this day, I still do not know why the site is not operating as it once was, but I will compliment them on their improved chat featureI am not an unreasonable man, nor unfairI understand that occasional problems can occurHowever, I am a firm believer that paid-for services should be reliable during a large majority of the timeTheir services were great before April 2016, but not so afterI would like to again say thanks for the 2-month refund offer, but I ask that they reconsider my 6-month refund requestIf they do not accept, and again offer only the 2-month refund to me, then I shall accept, for then I shall believe they truly feel it is the best courseI will leave this in their hands
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 12621493, and find that this resolution is satisfactory to me
Their cooperation is truly appreciated
Sincerely,
*** ***

Dear Revdex.com,If this member wants a refund, he only has to ask for itin my years owning Cherry Blossoms, I have never had a member who complained more about everything in the worldRelationships is an "Inside Out" job, not fix the outer to find the inner.The issue he is referring to is not an
issue for there 50,members on the site and he wants us to change how we are doing it, so he feels better about itThe question is, "what about the other 49,members who are just fine about how it works now"?Just tell us what you'd like us to do...Aloha, CB Mike.President of Cherry Blossoms, Inc

Attached is the email correspondence with Mr *** In that correspondence he asked for and we agreed to refund the charged for membership on 10-15- We feel the charge of on 7- Mr*** bears responsibility since we
were never given the chance to help rectify the problem logging in Thank you Neal W*** Cherry Blossoms Inc.

This complaint has been satisfied to our members satisfaction His money was returned by *** *** Aloha *** ***

Mr*** has been a great customer and supporter of Cherry Blossoms. In reviewing Mr *** emails we would give back the payments for March and April 2016 as we did receive email on March 12th and April 6th of complaining of
slowness. (See attached) Since we did not receive any other emails on the subject and had no complaints from other members the problem was thought to be resolved.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Thank you
Sincerely,
*** ***

Hi? ? ? ? I am going to go ahead and refund the six months x $? per his request.? Money will be back on Credit Card within business daysLet *** know if he has any more questions he can email me directly at ***aloha *** *** Cherry Blossoms Inc?

? ? We issued a refund? on April 3rd ? through the paypal resolution center.? Paypal has sent a email to you confirming refund.? You can also log into your paypal account to view the refund.? We apologize for the charge, and hope this resolves the complaint ?