Phase N Corporation

Accusation: “ [redacted] neglected to tell me there would be a minimum of a one-inch gap on the bottom of each door” Fact: There is a 3/8” margin between the bottom of the door and top of the threshold below it Accusation:“Preferred Doors installed them with rubber bristles to fill that gapAny kind of a rodent could enter as well as cold air.” Fact: There was no light visible through or around the bristle sweeps, and the sweep we installed is ANSI/BHMA Certified gasketing which complies with American National Standard for Door Gasketing and Edge Seal Systems ANSI/BHMA A156.22, and is listed in the BHMA Certified Products Directory Accusation:“They also insisted another person other than myself be there as they claimed they did not want to deal with me and I was "obsessed" with rubber guards“ Fact: You told us that you had resigned your job as President, and that all further discussion should be directed to the Management Company retained by the Condo AssociationFour days later you called and told us that you were once again PresidentAccusation:“Preferred Doors said they will not come out anymore and installing the rubber guards was there last tripNo ***er what type of mistake they find, they are refusing to correct same.” Fact: There is no truth whatsoever in the above statementProposed Resolution: We will refund the $to the Association

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to me
Sincerely,
*** ***

Accusation: “[redacted] neglected to tell me there would be a minimum of a one-inch gap on the bottom of each door” Fact: There is a 3/8” margin between the bottom of the door and top of the threshold below it Accusation:“Preferred Doors installed them with rubber bristles to fill that gap. Any kind of a...

rodent could enter as well as cold air.” Fact: There was no light visible through or around the bristle sweeps, and the sweep we installed is ANSI/BHMA Certified gasketing which complies with American National Standard for Door Gasketing and Edge Seal Systems ANSI/BHMA A156.22, and is listed in the BHMA Certified Products Directory Accusation:“They also insisted another person other than myself be there as they claimed they did not want to deal with me and I was "obsessed" with rubber guards. “ Fact: You told us that you had resigned your job as President, and that all further discussion should be directed to the Management Company retained by the Condo Association. Four days later you called and told us that you were once again President. Accusation:“Preferred Doors said they will not come out anymore and installing the rubber guards was there last trip. No [redacted]er what type of mistake they find, they are refusing to correct same.” Fact: There is no truth whatsoever in the above statement. Proposed Resolution: We will refund the $297.00 to the Association