Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below.I would like to point out several points in [redacted] responseWhen he accepted my offer thru [redacted] and called me to discuss the transaction, he suggested that I pay him directly rather than go thru [redacted] because it would cost us more money in fees to ***Not aware of ***'s policy I agreed which Had I known the truth [redacted] would not have charged a fee and they would have been there to protect me in my purchaserHaving sold thru [redacted] before [redacted] was well aware of thisThe shipping which I had arrange thru [redacted] ***(fully licensed, insured and bonded ), was delayed because upon arrival at [redacted] residence there was no one there to arrange for the pick upI later was informed by [redacted] that he was in Las Vegas for his birthday and that he was sorry he did not answer any of my calls or the driversBecause of this I had to arrange for another pickup date which delayed the process so yes I was frustrated as [redacted] states[redacted] states in his response that he did in fact change the floor mats and the factory air intake without any indication to meBoth items which were advertised on the vehicle and subsequently removed were more valuable and in much better condition than what they were replaced with [redacted] states that the mats were not part of the sale because they were not listed in the agreementIf that the case then the seats, windshield, seatbelts, battery etc...I can go on and on, should not have come with the vehicle eitherThis is just another deceptive sales practice The seats, steering wheel, mats and air intake were all displayed in all of the advertisements and thus should have been part of the sale.There was never any mention of the removal of these parts to me but he took it upon himself to remove valuable part from my vehicle and replace them with older, more worn out and cheaper partsWhat would prevent him from doing the same with the seats and steering wheel?The statement [redacted] make about receiving a call from my driver [redacted] , about damage the vehicle sustained is an outright lie once againsuch a call was never made and furthermore if this actually had happened wouldn't the driver all me, the buyer who hired and paid himAlso wouldn't the delivery report, which I have, state this damage [redacted] statement though very detailed and time stamped is full lies clearly designed to distract form the fact that he tried to get away with saving some money on this transaction and assumed he would get away with it because I hired my own driverI have attached photos of the seats and steering wheelThe perfect ones were the one advertised and the others are the ones I receivedThe damage is clearly sun fade along the front inches of the seat and the burn holeThe burn was old and was covered with a poor attempt of a patch.The wheel speaks for itself as wellPlease consider these facts and if you require anything further just askI also have the bill of landing from the shipping company which I could not attach.Thank Youi Regards, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below.I would like to point out several points in [redacted] responseWhen he accepted my offer thru [redacted] and called me to discuss the transaction, he suggested that I pay him directly rather than go thru [redacted] because it would cost us more money in fees to ***Not aware of ***'s policy I agreed which Had I known the truth [redacted] would not have charged a fee and they would have been there to protect me in my purchaserHaving sold thru [redacted] before [redacted] was well aware of thisThe shipping which I had arrange thru [redacted] ***(fully licensed, insured and bonded ), was delayed because upon arrival at [redacted] residence there was no one there to arrange for the pick upI later was informed by [redacted] that he was in Las Vegas for his birthday and that he was sorry he did not answer any of my calls or the driversBecause of this I had to arrange for another pickup date which delayed the process so yes I was frustrated as [redacted] states[redacted] states in his response that he did in fact change the floor mats and the factory air intake without any indication to meBoth items which were advertised on the vehicle and subsequently removed were more valuable and in much better condition than what they were replaced with [redacted] states that the mats were not part of the sale because they were not listed in the agreementIf that the case then the seats, windshield, seatbelts, battery etc...I can go on and on, should not have come with the vehicle eitherThis is just another deceptive sales practice The seats, steering wheel, mats and air intake were all displayed in all of the advertisements and thus should have been part of the sale.There was never any mention of the removal of these parts to me but he took it upon himself to remove valuable part from my vehicle and replace them with older, more worn out and cheaper partsWhat would prevent him from doing the same with the seats and steering wheel?The statement [redacted] make about receiving a call from my driver [redacted] , about damage the vehicle sustained is an outright lie once againsuch a call was never made and furthermore if this actually had happened wouldn't the driver all me, the buyer who hired and paid himAlso wouldn't the delivery report, which I have, state this damage [redacted] statement though very detailed and time stamped is full lies clearly designed to distract form the fact that he tried to get away with saving some money on this transaction and assumed he would get away with it because I hired my own driverI have attached photos of the seats and steering wheelThe perfect ones were the one advertised and the others are the ones I receivedThe damage is clearly sun fade along the front inches of the seat and the burn holeThe burn was old and was covered with a poor attempt of a patch.The wheel speaks for itself as wellPlease consider these facts and if you require anything further just askI also have the bill of landing from the shipping company which I could not attach.Thank Youi Regards, [redacted]