PHD Labs

Spoke to the client and we have agreed to a partial refund of $(subtracted from final invoice) He has agreed to remove the complaint and not to file any additional reviews or complaints

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below I retained Phd Labs to develop a chat app for me, starting with the discovery phase, which started in November of Development started in January this year with payments due to be made monthly and the last payment to be made when the project is complete (meaning the app has been approved by Apple) and is published to the app storesThe total cost for the discovery phase was $15,and that for the development $100,The first phase was meant to develop screen shots for the app, determine accurately the timeline and budgetAfter that, the project manager let me know the development would be done on or around May 25, I first complained about this company mid August, when the app was neither done for Android nor for iOS as promise and the project was about weeks lateI requested a $10,credit for inefficiency of the discovery phase and for certain features that were not doneWe agreed to a $7,creditHere we are a further weeks later and the app is not yet approved by appleThe director is requesting that I make a final payment before he submits to the app store for approvalI want another credit for additional lateness, cos this shows further irrelevance of the first phase, plus credit for features that were not done - browsing and video callingI also want my money for wasted trip to Los Angeles for the first phase reimbused (flight plus hotel totaling $1,000)...for additional time, $1,for browsing and video calling, $1,each ....total credits I require is $4,plus an Apple submissionOnce the credit is applied and I have confirmation that Apple has approved the app, I will make the final paymentI have been patient and fair and even agreed initially that the video calling that wasn't done would be done after the app is releasedI no longer want anything to do with Phd Labs once the app is approve and on the app storesI do not even want them to fix any bugs or touch any code Regards, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]