Phenom Maids

From: Revdex.com of Metro Washington DCDate: Fri, Jan 12, at 9:AMSubject: Fwd: Revdex.com Complaint ID: ***To: *** *** Sincerely,Revdex.com Customer Service Team---------- Forwarded message
----------From: Date: Fri, Jan 12, at 7:AMSubject: Re: Revdex.com Complaint ID: ***To: [email protected] Morning,I wanted to send an update to let you know that the complaint has been resolvedPlease reference ID ***Christine reached out to me and she Issued me a refund for the move out cleaning portionI consider this to be a satisfactory solutionTherefore, I consider this matter to be closed. Thank you for your assistance. *** “Today is the first day of the rest of your life.” -Anonymous-----Original Message-----From: Support Team To: *** *** Sent: Wed, Jan 10, 7:pmSubject: Phenom Maids RefundGood evening,Per our conversation today, I have issued a refund of $for the move-out portion of your cleaning that was completed on Monday, January 8th, 2018.When I receive a complaint such as yours, I take time to investigate the issue so that I can have a resolution that is fair to you, our customer, as well as the cleaning technician involvedAs such, while you did not receive prompt responses to your complaint yesterday, I was gathering information that guided our conversation today, as well as my decision to issue your refund.I would appreciate it very much if you would retract or update your complaint from the Revdex.com and the Attorney Generals Office if this matter has been addressed to your satisfaction.Sincerely,***