THE WORST EXPERIENCE I HAVE EVER HAD WITH A PROFESSIONAL BUSINESS! Cognizant of my duty to state facts accurately here, I wanted to share my experience with Phil Liberatore, the .."IRS problem solver"I heard about Phil on KKLA, a station I love to listen toI was told I have to pay $for consultation, which I agreed toAt our meeting, I presented Phil with my entire QuickBooks financial records on a flash driveHe informed me that my tax returns would be $In addition he stated if I want him to open my QuickBooks file to review my expenses it would be an additional $In that I have always paid substantially less to have my tax returns done, I mentioned that the extra charge to review the QuickBooks may be excessiveNot to mention that it had always been my experience that part of preparing tax returns is reviewing my QuickBooks filesIn response he offered a generous "$50" discountNo problem In that I was under an urgent time crunch, I agreedWhen I came in to sign my returns Phil informed (and assured) me of the total amount I owed on my tax returns and then left the officeMinutes later another employee came in and said I owe an additional $10,Minutes later her supervisor came in and told me I owe approximately an additional $20,Feeling very frustrated I asked to speak to MrLiberatore directlyHe did not (or would not) come back into the officeThe next day a gracious member of his staff called me to explain the mistake that Phil madeI once again requested that MrLiberatore call me directlyInstead of calling me and stating that "I made a mistake", he instructed his staff to refund me the money and send me back my file, leaving me in a quandary with my deadlines that he was fully aware of I urge all out there to thoroughly investigate the businesses they are dealing withNot everyone that advertises on Christian radio operates and bases their business on Christian convictions My personal experience with MrLiberatore's office is one of greed and unprofessionalismCHRISTIANS BEWARE!
THE WORST EXPERIENCE I HAVE EVER HAD WITH A PROFESSIONAL BUSINESS! Cognizant of my duty to state facts accurately here, I wanted to share my experience with Phil Liberatore, the .."IRS problem solver"I heard about Phil on KKLA, a station I love to listen toI was told I have to pay $for consultation, which I agreed toAt our meeting, I presented Phil with my entire QuickBooks financial records on a flash driveHe informed me that my tax returns would be $In addition he stated if I want him to open my QuickBooks file to review my expenses it would be an additional $In that I have always paid substantially less to have my tax returns done, I mentioned that the extra charge to review the QuickBooks may be excessiveNot to mention that it had always been my experience that part of preparing tax returns is reviewing my QuickBooks filesIn response he offered a generous "$50" discountNo problem In that I was under an urgent time crunch, I agreedWhen I came in to sign my returns Phil informed (and assured) me of the total amount I owed on my tax returns and then left the officeMinutes later another employee came in and said I owe an additional $10,Minutes later her supervisor came in and told me I owe approximately an additional $20,Feeling very frustrated I asked to speak to MrLiberatore directlyHe did not (or would not) come back into the officeThe next day a gracious member of his staff called me to explain the mistake that Phil madeI once again requested that MrLiberatore call me directlyInstead of calling me and stating that "I made a mistake", he instructed his staff to refund me the money and send me back my file, leaving me in a quandary with my deadlines that he was fully aware of I urge all out there to thoroughly investigate the businesses they are dealing withNot everyone that advertises on Christian radio operates and bases their business on Christian convictions My personal experience with MrLiberatore's office is one of greed and unprofessionalismCHRISTIANS BEWARE!