Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear belowHello and Happy New Years,
$was giving to your company on 10/21/The guy gave me what I thought was a receiptI don't not your company's policies in paperworkAs far showing you the money being taken out of my account I can not show you that for the fact that I don't keep all my money in my bankI do keep money in my safe in my house...I can get you text messages sent to your fraudulent employeeIt will not show the contentDue to only law enforcement having to ask for themWhy would I come back in days to make the last part of down payment if it wasn't trueWhere would have I gotten the paperwork with your company head on itAnd if I was trying to rip off customers and the company why would I make note of anything if I knew I was going to take everythingIn which came out of your mouth he took all the filesPlease, help me make sense of this..I would have an contract if I had made the full down paymentI was told by him that I would need down and I only at that time had saved upCan I please have my I trusted a fraud and apparently you did tooAll I have is what he gave me and the unofficial text messages sinceI felt like that the piece of paperwork that he gave me from your company would protect me with giving him for a part of the down paymentAnd he did it right in front of another one of your employeesWhat happened to customer satisfactionObviously he ripped off many of your customers that had thier carsThis is why companies have insurance to protect the company and it's customersPlease give my money back
Regards,
*** ***
This place is a joke, cars are nice but most have salvage title And theY make you get it fixed yourself we from out of town and had to visit this place multiple times to get paperwork fixed and still not resolved
We have reached out to the customer and advised them to drop the vehicle off to us and we will get the vehicle looked at for her and see if we are able to come to a resolution that will benefit both sides in this matter
Hi ***,
I am so sorry for my late response since I was out for the holidays, and also for the misunderstanding of this company and for any of your inconvenience this may cost youI explain to you that we are under investigation recommended from our attorney and detective
since you said you gave Joaquin cash on 10/22/for dollars and he gave you the bill of sales add to this email was not sign was not so sure if it was a actual sale, of my understanding a sale is completed and bill of sales are sign including a contract with any giving down payment and the costumer gets the cari ask for your help with this deal for us to get the right information as far any withdrawal from the bank that my reflect the amount and you had mention also you were constantly texting jouaquin I need I that for us to get this guy who took lot s of money from us the down payment never hit our bankhowever we are honoring any amount that was given without resolution is our lost not the costumers, we have costumesr who had similar situations they bring us prove and also they let us help us complete any pending salesi ask you to bring me this information and so far have not see you at this business, please give us a chance to make things right!Best regards
Beatriz
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear belowHello and Happy New Years,
$was giving to your company on 10/21/The guy gave me what I thought was a receiptI don't not your company's policies in paperworkAs far showing you the money being taken out of my account I can not show you that for the fact that I don't keep all my money in my bankI do keep money in my safe in my house...I can get you text messages sent to your fraudulent employeeIt will not show the contentDue to only law enforcement having to ask for themWhy would I come back in days to make the last part of down payment if it wasn't trueWhere would have I gotten the paperwork with your company head on itAnd if I was trying to rip off customers and the company why would I make note of anything if I knew I was going to take everythingIn which came out of your mouth he took all the filesPlease, help me make sense of this..I would have an contract if I had made the full down paymentI was told by him that I would need down and I only at that time had saved upCan I please have my I trusted a fraud and apparently you did tooAll I have is what he gave me and the unofficial text messages sinceI felt like that the piece of paperwork that he gave me from your company would protect me with giving him for a part of the down paymentAnd he did it right in front of another one of your employeesWhat happened to customer satisfactionObviously he ripped off many of your customers that had thier carsThis is why companies have insurance to protect the company and it's customersPlease give my money back
Regards,
*** ***
This place is a joke, cars are nice but most have salvage title And theY make you get it fixed yourself we from out of town and had to visit this place multiple times to get paperwork fixed and still not resolved
We have reached out to the customer and advised them to drop the vehicle off to us and we will get the vehicle looked at for her and see if we are able to come to a resolution that will benefit both sides in this matter
Hi ***,
I am so sorry for my late response since I was out for the holidays, and also for the misunderstanding of this company and for any of your inconvenience this may cost youI explain to you that we are under investigation recommended from our attorney and detective
since you said you gave Joaquin cash on 10/22/for dollars and he gave you the bill of sales add to this email was not sign was not so sure if it was a actual sale, of my understanding a sale is completed and bill of sales are sign including a contract with any giving down payment and the costumer gets the cari ask for your help with this deal for us to get the right information as far any withdrawal from the bank that my reflect the amount and you had mention also you were constantly texting jouaquin I need I that for us to get this guy who took lot s of money from us the down payment never hit our bankhowever we are honoring any amount that was given without resolution is our lost not the costumers, we have costumesr who had similar situations they bring us prove and also they let us help us complete any pending salesi ask you to bring me this information and so far have not see you at this business, please give us a chance to make things right!Best regards
Beatriz