We have reached out to the customer and advised them to drop the vehicle off to us and we will get the vehicle looked at for her and see if we are able to come to a resolution that will benefit both sides in this matter.
This place is a joke, cars are nice but most have salvage title And theY make you get it fixed yourself we from out of town and had to visit this place multiple times to get paperwork fixed and still not resolved
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
Hello and Happy New Years,
$2000.00 was giving to your company on 10/21/16. The guy gave me what I thought was a receipt. I don't not your company's policies in paperwork. As far showing you the money being taken out of my account I can not show you that for the fact that I don't keep all my money in my bank. I do keep money in my safe in my house...I can get you text messages sent to your fraudulent employee. It will not show the content. Due to only law enforcement having to ask for them. Why would I come back in 90 days to make the last part of down payment if it wasn't true. Where would have I gotten the paperwork with your company head on it. And if I was trying to rip off customers and the company why would I make note of anything if I knew I was going to take everything. In which came out of your mouth he took all the files... Please, help me make sense of this..I would have an contract if I had made the full down payment. I was told by him that I would need 4000. 00 down and I only at that time had 2000.00 saved up. Can I please have my 2000.00. I trusted a fraud and apparently you did too. All I have is what he gave me and the unofficial text messages since. I felt like that the piece of paperwork that he gave me from your company would protect me with giving him 2000.00 for a part of the down payment. And he did it right in front of another one of your employees. What happened to customer satisfaction. Obviously he ripped off many of your customers that had thier cars. This is why companies have insurance to protect the company and it's customers. Please give my money back....
We have reached out to the customer and advised them to drop the vehicle off to us and we will get the vehicle looked at for her and see if we are able to come to a resolution that will benefit both sides in this matter.
This place is a joke, cars are nice but most have salvage title And theY make you get it fixed yourself we from out of town and had to visit this place multiple times to get paperwork fixed and still not resolved
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
Hello and Happy New Years,
$2000.00 was giving to your company on 10/21/16. The guy gave me what I thought was a receipt. I don't not your company's policies in paperwork. As far showing you the money being taken out of my account I can not show you that for the fact that I don't keep all my money in my bank. I do keep money in my safe in my house...I can get you text messages sent to your fraudulent employee. It will not show the content. Due to only law enforcement having to ask for them. Why would I come back in 90 days to make the last part of down payment if it wasn't true. Where would have I gotten the paperwork with your company head on it. And if I was trying to rip off customers and the company why would I make note of anything if I knew I was going to take everything. In which came out of your mouth he took all the files... Please, help me make sense of this..I would have an contract if I had made the full down payment. I was told by him that I would need 4000. 00 down and I only at that time had 2000.00 saved up. Can I please have my 2000.00. I trusted a fraud and apparently you did too. All I have is what he gave me and the unofficial text messages since. I felt like that the piece of paperwork that he gave me from your company would protect me with giving him 2000.00 for a part of the down payment. And he did it right in front of another one of your employees. What happened to customer satisfaction. Obviously he ripped off many of your customers that had thier cars. This is why companies have insurance to protect the company and it's customers. Please give my money back....
Regards,
[redacted]
I did refund this money on 1/6/17