Phillips Homer G Senior Living

Initial Business Response / [redacted] (1000, 5, 2016/02/21) */ Homer GPhillips takes these incidents very seriously and we do everything we can to resolve issues quicklyWe turned this incident over to our insurance company who conducted an investigation for this claimThe investigation and outcome of the damage claim was performed by the insurance company, not Homer GPhillips The gate in question was in operation and functioning normally on November 1, Furthermore, the parking lot gate has a fully functioning optical sensor that prevents the gate from closing and causing damage to persons or propertyIn addition, preventative maintenance is performed on the gate on a monthly basisHomer GPhillips has an existing contract with a reputable outside contractor to conduct monthly inspections and make repairs to the gate that may be outside the scope of our on-site maintenance personnel Homer GPhillips is committed to responsible management and has the best interest of our residents in mindWe turned over this incident to our insurance provider and they have determined the outcome of this claim

Initial Business Response /* (1000, 5, 2016/02/21) */
Homer G. Phillips takes these incidents very seriously and we do everything we can to resolve issues quickly. We turned this incident over to our insurance company who conducted an investigation for this claim. The investigation and outcome of...

the damage claim was performed by the insurance company, not Homer G. Phillips.
The gate in question was in operation and functioning normally on November 1, 2015. Furthermore, the parking lot gate has a fully functioning optical sensor that prevents the gate from closing and causing damage to persons or property. In addition, preventative maintenance is performed on the gate on a monthly basis. Homer G. Phillips has an existing contract with a reputable outside contractor to conduct monthly inspections and make repairs to the gate that may be outside the scope of our on-site maintenance personnel.
Homer G. Phillips is committed to responsible management and has the best interest of our residents in mind. We turned over this incident to our insurance provider and they have determined the outcome of this claim.